Customer Ratings & Reviews

Good product but Needs more games. Wish the graphics were better.

I got this meta quest 2 as a replacement for the first i got my son in October because one of the controllers stop working. Thank God i got the watranty because without it i wouldnt have got this replacement.

In case anything should happen it is a good idea to buy a protection plan in case. Especially if it costs a lot

You purchase Geek squad as over 159.00 added to my purchase you would think they could help you with you over 1,000 purchase on what type of stand size the model of gaming tower would use.., NO they can’t answer that for you just connected you to asked who tring yo sell me moving rack on wheels for the computer tower

Havent needed to use the services yet, however when I had questions they were promptly able to give me answers.

I’m really disappointed with my experience on my recent order. I placed it on October 29, and for an entire month the status has stayed at ‘Ready for packaging’ with no progress or updates. This is very frustrating and not the level of service I expect from Best Buy. I would appreciate better communication, accurate timelines, and real updates when an order is delayed for this long.

Waste of money honesty but a good product i just don't use it, everyone i know loves it though

I hope to never need to use but LIC I do I’m glad the geek squad will be there to fix or replace my oculus.

Right side control stop working properly it stay stuck.

Added peace of mind. Even though I haven’t ised this service.

Great options, just in case something happens Best Buy will standby their product

Good to have. Easy to get exchanged or fixed. No hassle

My 10 year old son loves this be gaming system. He had the first one as well.

I like the concept for this but it is too heavy on your face and your face starts sweating ( it’s easy to do) it will slide down your face. If you care about your skin this game is not for you.

Purchased the protection plan. I hope that I don’t have to use it.

This service is great for the product cheaper and nice customer customer service

Good, fast service. The cashier wasn’t very talkative

LOVE THE SERVICE And will continue to use them thanks

Great item love the instructions that help you set up the oculus worth the money

This electronic is really good, but we are starting to have some issues after one year of having the product.