Customer Ratings & Reviews

The sensors stopped working after a year. However, because I bought the warranty 1 month after the product, it took nearly THREE MONTHS for everything to be reconciled and to get a replacement product. If you want to avoid all the months of hassle, but the warrant at the same time as the product. I would have got an exchange on the first attempt!

Hopefully this won’t be needed but it’s nice to think my VR is insured.

Bought for Christmas and the same day of opening, we bought 2, both had issues with the remotes. They are too expensive for this issue, kids couldn’t even enjoy them.

Not the worst warranty program, but not the best either

THEY ARE OK, BUT THEY ARE VERY EASY TO GET DISCONET

Don’t buy the oculus but if you do buy the protection plan just in case it falls of your head

mY KIDS DONT PLAY IT AS MUCH AS I THOUGHT SO I SAY ITS NOT A GOOD BUY

Wish it wasn’t so expensive! I have bought Best Buy warranty’s in the past and the Geek Squad does a good job.

Not sure how to talk about the geek squad protection as I've never needed to use it.

When occulas broke there was no replacement available in the store.

Eh whadaya gonna do its all they offer and kind of a pain sometimes to deal with

rating 3 because it’s always good to get protection. can’t say anything bad or extremely good on it

had a great time with this headset. i would recommed for everyone to get one

Eh.........................................................

ordered in person on oct 26, still havent even got a shipping date. Disgusting product support.

I have not used the apple care replacement service yet. I dont know

Customer service is terrible, ordered product and service plan was told it was all on the 12 month financing plan only to find out plan and quest were placed separately leaving me with a plan not on the financing plan had I not checked the plans interest would have eaten up the monthly payment this making me behind on the payment. After asking them to fix the problem I was told they can’t and the item is outside of the return window so I’m stuck with it

The graphics are not as good as I thought… hope they can make it better

Have yet to use. For certain products these warranties are a must buy.

Actually haven't used it yet so really cannot comment on the quality of this...