4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3020 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,020 reviews
  • Rated 1 out of 5 stars

    Applied it to wrong item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a laptop I was buying at the same time I was buying an oculus. They applied it to the oculus and I didn’t notice. Now, my laptop is broken and I can’t get it replaced.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This certainly does sound like a frustrating experience, and far from the level of service we expect to provide our customers. If you’re still having issues with the computer you’ve purchased, please don’t hesitate to call our phone support teams at (800) 433-5778.

  • Rated 1 out of 5 stars

    Sold a useless service plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold the 2 year service plan and later was told Best Buy Geek Squad doesn't even work on the system covered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate geeksquad, the plans are costly and the techs and people working the counter and phone are jerks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Motion sickness

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idea is really cool and depends person to person but me personally i got motion sickness from this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt get service. I haven't had this for a year. Should have gave more info.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a couple minutes late for a drop off and they wouldn’t assist me and refunded me. Manager wouldn’t even talk to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not keep the Geek Squad service because I was not happy with the product. But I would still recommend Geek Squad on electronics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yay!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid would love u if something ever happened to u.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless when I needed it. If they stop selling the product they can’t fix it apparently…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waist your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I did Buy it, the procuct has a 1 year guarantee from manufacture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Meta-Glasses! Now one thing I’m REALLY glad I did? I added the 2 Year Accidental Geek Squad Protection and honestly… I’m thankful for it. When you’re wearing these daily, creating on the go, moving around… things happen. Knowing I’m covered if they get damaged or anything goes wrong just gives me peace of mind. It makes me way more comfortable actually using them instead of being scared to mess them up. Overall? If you’re a content creator and want to level up your content while staying present… having insurance is 100% worth it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    buy lottery tickets, similar outcome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy lottery tickets, similar outcome Must be at least 50 characters. (13 remaining)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a lert down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete Joke and Waste of Money. Will not replace or help you resolve issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oculus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never recived my game sys. Had to complete a return process for missing package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oculus don't explain their products very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work on my laptop and no one could tell me which VR set would work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t honor my product when my child damaged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-year Accidental Geek Squad Protection is an excellent investment for tech users. It provides peace of mind knowing that your devices are covered against accidental damage, whether it's a cracked screen or liquid spills. The claims process is straightforward, and the support from Geek Squad is top-notch, with knowledgeable agents ready to assist. Additionally, the coverage extends to both repairs and replacements, ensuring you're not left without your device for long. Overall, it's a smart choice for anyone looking to safeguard their technology and minimize unexpected repair costs. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This will save your life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product would save your product if it got damaged or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ipods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter’s birthday. She uses them on a daily basis and says she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Occulus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product. The only thing that I dont like is the battery running low to fast.

    I would recommend this to a friend