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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3042 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,042 reviews
  • Rated 5 out of 5 stars

    Meta quest protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't thinking about getting the protection plan. I usually do not get it but the associate explained it to that it protects from any damages so I couldn't say no. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best costumer service so get always the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always say if you buy a something in best buy put the warranty I recommend it to all my friends because if something goes wrong best buy helps always helpful fix anything best customers service of any stores like one my tv need some help tank god I have the warranty for best buy they help was so appreciated and work fast I always like the

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works as well as Rift S

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Needed a quick replacement as my Rift S had developed several issues. Rift S is no longer manufactured, but the Quest (along with a PC Link cable) works just as well and can even operate without a PC, making this very versatile. Also much more comfortable if you're not including addons for either of the two and just going off of what's in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing................!!!!!!!!!!!!!!!!!!!!!!!!+++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth graphics managing battery life. Little heavy on the user. Excellent sound system. Nice gaming Library.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wasn’t Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even needed to use it honestly. So in a sense I wasted money however I’m glad I had it just in case.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great and fun

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought to use it to play and hang out with friends around the world. This makes that feel like I am there with them. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is better than expected I had to return it three time due to sound issues. Everyone was helpful all Three times with the exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Meta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 pairs for my son and dad. They are one of my favorite purchases since the 2Way pager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Worth having on this type of product that can be broken when a controller come flying out of your hand or hits something when flinging it around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need portection even with the meta 3s just sincase someyhing happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and precise . Great, sound system. My son loves it. The characters are so realistic. It feels as if you're really in that place fighting the characters or enjoying yourself having fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad fixed our phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a tremendous help with fixing or just see what is going wrong with my kids phones. Every time was convenient wayyyy better than having to travel way out to Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service recommened to anyone and everyone. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good family experience everyone can share.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fun vr headset the entire family can enoy. User friendly and kid friendly. The only drawback is the facebook account requirement. Other than that. The VR that Oculus makes is top notch. More games might be needed. But as a learning user myself of VR tech. This is a must have for a budget experience that will give any VR machine out there a run for its money. The games it currently has are enough for the family for the time that the headset is used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service recommened to anyone and everyone. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel the Greek Squad Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing the Geek Squad warranty most of the time. Computer related products do not usually last 2 years. I would recommend you review the items purchased as you get near the expiration date.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for your great feedback! We appreciate your insight and story. Please let us know if there's anything we can help you out with!

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has an awesome time playing. Pretty cool that he can cast it to my phone so i can watch him play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s there, I hope I don’t use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second geek squad purchase. This time I bought it for my oculus quest. I am passing it to my 13 year old. So it’s a must. In case he damages it, it’s $110 for 2 years, compared to $500 for the headset. Peace of mind is priceless. I hope I don’t use it, but if I do... don’t let me down Best Buy! lol

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We really appreciate it. I'm the same way and love buying protection for all my products. Hopefully we don't have to use it but the peace of mind is great. If you have any questions, please feel free to reach out by all means!

  • Rated 5 out of 5 stars

    The game system i always wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a total blast you really don’t realize you are playing that long . The graphics are amazing. I enjoy it more and more . Now the games are expensive but that teaches you how to enjoy each game to the fullest slowly. I love that I don’t have to go out and hunt for the games . I wish they had scrabble and more free games . But over all it is wonderful.

    I would recommend this to a friend