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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3042 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,042 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 100% worth the money and the ease of turning in the warranty for a replacement is super easy and makes the bigger purchases worth it knowing that I can get help or a replacement within that time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!’nnnnnnn!!!!!!’nnnn!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product for the price i typically purchase geek squad for all my electronics they fulfill there obligations everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you gio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you gio you been great he is the best man ever have a great customer service he is help me with credit card calling the banck more that once He try to put me on a good deal without loosing any point or money he is help me and make my children happy ,, i wish everyone like him I wish gio a great future Thank you from all mu family to you Gio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have never used a VR headset like me then you’ll be in total shock on how cool these OCULUS is. I never knew a world like this existed. Highly recommended battery life is amazing and the quality of this device is very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest purchasing the 2-Year Accidental Geek Squad Product Replacement, which offers great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Fun Night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family love this game it make family night so much better when we can challenge each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest- great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire family loves it! We got it for Christmas last year and it has a been a big hit. Definitely gives a workout. The headset is a bit heavy so be careful when transferring from person to person, especially kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Already had to use the coverage to replace the headset and it worked out smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never let me down, I got a 2 year plan for Sons oculus quest and after 1 year it broke and I was able to get a brand new one and also upgraded to a better one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and an easy claim, will definitely continue to buy it on my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! I had so many products that would die on me and Geek Squad would always replace them no questions asked. I have yet to run into any issues with them. One of the most hassle free protections out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it or regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item will wear over time so you might as well get it for peace of mind and be covered just in case on your $300+ VR headset. Don't be one of those people that bash the amazing oculus quest 2 because you and your family pass it around head to head and it one day breaks from a rough yank or drop. Be smart and protect it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great starter headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great start to vr would recommend INIU DI401 16FT VR High Speed Transfer Link Cable for longer game play cause the battery life on the headset isn’t ideal for gamers who play for hours on end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact im completely covered from aany and all damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely easy and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For items that tend to break, this is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I'm completely the same way and buy it on most items. It's great to have for those unfortunate circumstances. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Geek squad always takes care of us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience! The service was prompt, efficient and helpful. Always a good experience at Best Buy and with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's there for when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

    I would recommend this to a friend