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Customer reviews

Rating 4.8 out of 5 stars with 3017 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,017 reviews
  • Rated 5 out of 5 stars

    Highly recommended it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and great service! Everyone who we’ve had contact with from Geek Squad is simply the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. Amazing headset.. love them.. if your deciding to get a pair don’t hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and no waiting time i was in and out...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphic love it fits perfectly charge great lasts long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it or regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item will wear over time so you might as well get it for peace of mind and be covered just in case on your $300+ VR headset. Don't be one of those people that bash the amazing oculus quest 2 because you and your family pass it around head to head and it one day breaks from a rough yank or drop. Be smart and protect it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply exchanged my headset for a new one. They helped me decide on the new 3 version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will vr for every single moment of my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is real I’m really lost in another land I’m never leaving vr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my son's controllers stopped working. We ended up getting a full refund and just reordered another pair. The process at the store was fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely easy and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is a great plan for the price, I had a rift s that I returned a couple months after purchase because of the cheap controllers oculus made and it was quick and easy, answered a couple questions, gave the headset to geek squad, and got it retuned and a new one was sent to me 2 weeks later. Overall a must have purchase especially for expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty not changed me to fix to take care my vr to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's there for when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For items that tend to break, this is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I'm completely the same way and buy it on most items. It's great to have for those unfortunate circumstances. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Meta quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great experience to go into a different world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well-made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product very durable very well-made product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it or loss it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as added protection for both all of our game systems and other tech in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it so much easier for a old person like me Gave it to my grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry when it comes to high dollar electronics. Especially if you have kids. It’s worth it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better safe than sorry

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I get GSP on EVERYTHING. It has saved my butt (and my wallet) literally thousands of dollars over the past 10 years from large TVs to game controllers and everything in-between.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Great product, bought for son and he loves it. Will definitely recommend

    I would recommend this to a friend