Customer Ratings & Reviews

.Great product, bought for son and he loves it. Will definitely recommend

This policy covered a Oculus headset. The headset battery was degraded and would not last. The policy replaced the unit and refunded some money that was used to cover the new headset. This is a product that my Grandkids use. Well worth the money to cover electronics and other mechanical items.

Well trusted to quickly diagnose and repair devices. Feeling of security knowing i have this plan

It’s a great experience to go into a different world

Amazing product very durable very well-made product.

Bear buy has one of the best warranty's around. they are always helpful

Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!

I was able to get full credit after my Oculus broke and used it towards the next better oculus!

Pretty good device I loved the features it brings vr to life .

Always good to have if you have a problem. They are great about fixing it or replacing it.

Anything happens to your meta, it is guarentee replaced

Peace of mind and not having to send it off to get fixed is great too.

What can i say, this device speaks for it self, one of the best out there right now, got it on black friday, when it was lnown as oculus quest 2, now meta quest 2, got it when it was on sale, great Headset, what cant you do with this Headset

Its warranty, it works good for stuff u have to drop off and if geek squad is doing the job got a new oculus when a controller died on me, but NOT for when they use a third party cause they are bad!

Having a kid that’s prone to accidents ? You need this then

Haven’t needed this service yet, but gives piece of mind.

My son's Quest 2 controller broke. We can in to Geek Squad and they replaced it with another Quest within 10 min. We had the warranty of course. Quick service, easy peasy

Haven’t had to use the Geek Squad warranty. But having passed on buying one for my Dyson vac, I didn’t want to go through the hassle of contacting Oculus /Facebook for replacement or repair. Hopefully I don’t have to use it but if the Oculus 2 breaks, I can bring it back to my local Bestbuy for a replacement!

My Grandchildren absolutely live this vr, I bought 3 so they can play together. They love rec room. I would recommend to anyone who is looking for a standalone vr. I would like to have more choices for games and it would be great if there were more educational programs for grade school ages.