Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3042 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,042 reviews
  • Rated 5 out of 5 stars

    This review is on the Geek Squad protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost didn't but this protection plan but after reading the plan details it actually is a really good idea to purchase if you are buying a VR for a teen or pre teen. I would highly recommend buying the Geek Squad plan if you are buying a VR system for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feet squad new Braunfels is awsome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very sweet caring helpful people always go above and beyond for us when we need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this Geek Squad plan! Definitely recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use this and upgrade to a newer version !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Will See

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather be safe than sorry. Especially since I bought apps to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst VR ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best VR ever, upgraded from Quest 2 and it's amazing the difference. Primary for playing iRacing and ACC and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time VR player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to VR. It is really amazing. Sucks you into another world and you can't explain it until you experience for yourself. The battery life isn't the best but minor complaint. If you're on the fence about buying it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but definitely gives you peace of mind having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance - but not designed to rip you off..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's Geeksquad service is something I've thankfully never had to utilize, but I know that they stand by their customers, and products, and are always going to help you any time they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gook Squad has always been great for me. If they cant fix it, no one can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and support!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought together with my sons MetaQuest2. I have yet to use it but store employee explained the warranty to us and we decided to purchase because of the great customer service and detailed information that was given to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always help quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have especially when it’s for kids worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Val

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped my Quest 2.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my Quest 2. And they were able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have when there is a problem. They help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The NEW Gym!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This totally took the gym's place. No more gym fees & to and fro time wasted along with wait time between machines. Absolutely best workouts! Cardio's will become beast mode! You can not go wrong!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered all my questions quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on got it for my vr headset for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this when I need it. You never know with technology sometimes and they make it easy for me. I can fix it myself but peace of mind and hassle free is worth it for things like a Quest 2. Especially since the manufacturer has a short warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are going to be helpful in the event of breaking or rudeness use

    I would recommend this to a friend