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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3042 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,042 reviews
  • Rated 5 out of 5 stars

    Like health insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a VR system ( Oculus Rift ) and included the extended warranty. Thankfully the system has performed perfectly and the extended warranty was not needed. HOWEVER...it was a comfort to know that if needed, it was there. For high value items, the extended warranty is peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech Savey!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seem to be johhny on the spot with their tech knowledge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta quest 2 amazing me and my family loved it and when I was picking it up it was the best service I had

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with the Oculus but the Geek Squad had a great extended warranty. Would replace or repair and with the hand controls was very important with grandchildren.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always professional, convenient and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seamless Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to utilize the warranty with no issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement plans that Best Buy offer. Gives great peace of mind when letting the children use electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is magnificent item. my son loves loves loves playing with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in handy to fix or replace a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V/R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality . And it came is fast ! I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good game , my boy play with his friends and says it’s like a theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable associates. Would trust them with all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family is loving the VR fun. My boys actually get out of their gaming chairs and onto their feet. Much better electronics choice for them. The parents love the VR worlds and places you can explore. It’s like going on a trip, only costs less and you don’t have to pack!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oculus quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd oculus . The remotes dont seem to want to charge they blink green to yellow. Geek squad is the best so I know they will fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the first one I bought my son. Works great! So glad I got the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A warranty that doesn't suck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a warranty that actually covers anything that happens to the product! I used this warranty on the original quest I just brought it in and they gave me a new one no questions asked. This is a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have! Gives me so much peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing return policy, very easy to use and very straightforward. Never had a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very helpfull and honest about the condit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpfull and honest about the condition of your product. Even give you helpfull solutions or options for using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome truly love their service! Will definitely be purchasing again

    I would recommend this to a friend