Customer Ratings & Reviews

This technology has so much potential that i cant wait to see what else we will be able to do with this product down the road, I recommend this VR for anyone who is looking to have an amazing experience!

I dont know how I would function without Geek Squad. With my children always breaking one thing or another, I am happy to have the squad on my side.

I always get the geek squad protection plans. I only buy expensive electronics from best buy solely for this reason. Great for kids electronics.

I love my quest and play it daily. It does have some tracking issues once in a while, but it’s easily solved. If you’re on the fence for this product, I truly recommend this product. It is amazing, and makes it where flat screen gaming isn’t that fun anymore.

I bought the geek squad replacement plan for the oculus quest 2. I haven't had to use it yet, but with grandkids I feel its important. I've gotten protection plans on previous products I've bought at Best Buy. Its great to have in case an accident or malfunction happens.

Great service no problems trying to get my device fixed or returned

I have peace of mind knowing there is protection on the most expensive items I purchase should anything happen.

I can now.bring the device anywhere and not have to worry about dropping it as i am.covered fully.

Great service!! On time and very helpful. I would definitely recommend

Best bang for your buck. When buying high price hardware, I always recommend a Best Buy geek squad replacement plan warranty to any of my friends.

Thank God for the protection plan!!! My oculas stopped charging and had to be replaced!! Hassle free service with best buy!

Awesome extended service on this pricey VR headset

Great customer service. Will continue using geek squad on all my purchases.

So far haven’t had to use but with kids u never know what will happen so nice to have just incase something happens

I do have2 years insurance, but I never contact Geek SQUAD

Bought as a gift. son likes it found a lot more games online. its great for family night. we have had many nights playing. I have told many friends about it, and a few have bought one.

The Geek Squad warranties are always great and they are exceptionally fair and courteous when working with you should an issue arise. I've never had a bad experience with this warranty service, especially when compared to some others that are available in the marketplace.

[Employee of bestbuy] LOVED IT SO MUCH FUN. I could not think what i would do without it

The 3-D virtual environment is amazing and coupled with the amazing audio, it feels like you in the middle of whatever your watching or game your are playing. My favorite is the Roller coaster in space and the walking tour of the Vatican City in Rome. The best.

The agents set up my security system quickly and professionally