Customer Ratings & Reviews

I finally had to use the warranty on something. It worked out for my son's Oculus since the battery started dying out immediately and wouldn't charge.

The geek squad was amazing. They helped my husband get his laptop fixed in a timely manner

Highly recommend getting this for any device that you decide to buy good peace of mind.

Good device. I went from this to the Quest 3 and the difference was amazing. Technology advanced that much in a couple of years.

Great to know i have protection should anything happen have peace of mind thank you.

great for kids, very compact. great features inside in headset already installed.

There’s a million reasons why you should get a 2 year extended warranty with an oculus quest.. thank me later for saving you time

[Employee of bestbuy] Best Buy total is great! Won’t ever pay for extended warranty again because I’m already covered!

I usually always get the geek squad service on things that are pretty pricey, and it never fails! It’s great having peace of mind

Had to purchase this because my kid breaks literally everything!! I feel it was good for the value!

The staff at Best Buy are very helpful. They gave my granddaughter and an overview of the functions of of Mega Quest 3.

So far so good. Haven't had to use this service yet for the tv but if i ever do they have to be better then dealing with Samsung.

I always recommend Geek Squad replacement plans, when they're cost effective. I've never had any trouble in making a claim with them. Best Buy does a great job in standing behind their replacement plans.

I always recommend Geek Squad replacement plans, when they're cost effective. I've never had any trouble in making a claim with them. Best Buy does a great job in standing behind their replacement plans.

Haven’t had to use this yet it was purchased for my Oculus quest 2 vr game system, it was priced right and I have had good luck in the past with these plans so I know it’s a great value for the money and Best Buy’s stands by what they sell.

The best investment ever. If you purchase from Best Buy, in my opinion, it’s mandatory to purchase Geek Squad services as well or you will regret it.

So far so good! I bought it for my 10 year old my the entire household is having a great time with it. The games are expensive but just as expensive as any other game system. You can do yoga too!

I bought this for myself(50ish woman), I really liked it but my 9 year old nephew love it better so I gave it to him. He loves it!!!!! His only complaint, he can't play Roblox on it

Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

Customer service was outstanding. I asked questions and got advise on the product