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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3043 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,043 reviews
  • Rated 5 out of 5 stars

    GSP is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Left stick stopped responding. Took it in the store and they swapped it out without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plan is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plan every 2 years is clutch for always keeping up to date hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad to the rescue. Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel better knowing the geek squad has my back when I make a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest 2 Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thanks your team great customer service well treated and I felt valued and welcomed

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headset!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love my product it has very clear image and I love the creed game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a joy for.my family and there are so many free or low cost games that it can fun for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy serivice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly serice, quick , helpfull, and a very prompt response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun! There’s something for everyone in the family and it keeps you physically active which is definitely a plus

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great VR set, no complaints here, has app so i know when the kids try to download games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, unless it's 4 a limited edition item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it thankfully but wish you could buy extensions too a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and quick, enjoy the system. All my family play all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game console we have so much fun playing and discovering all the games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for the Quest Oculus 2. Return was hassle free at Best Buy. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage and peace of mind when my son is using his oculus that this investment is protected I always buy they’re extended warranty because u never know!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aweasomeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek great I haven’t used the protection yet but glad I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Family fun kids loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my kids love it totally recommended for family fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in awwwee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Oculus 2 . There is so much you can experience with this. Everything looks real as if you can reach out and touch the objects. Great product!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Helpful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got the plan for my Meta quest 2 headset. They're always so helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stays dirty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this thing but Im not so sure that white and cloth material that is NOT washable is a good idea. Its now gray on the cloth material as hands touch that part all the time. Seems to me this was a technique so it will have to be replaced soon. As expensive as it was it could have been a cleanable material.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Client good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your best client service , when I go to claim a VR guarantee

    I would recommend this to a friend