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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3043 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,043 reviews
  • Rated 5 out of 5 stars

    Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection plans, very worth it, even free returns if you decide you no longer want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the ****.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very knowledgeable. Very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good I’m very happy with that I can buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go without the geek squad warranty they never fial efficient, knowledgeable, friendly - I got my issues solved quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance will for sure come in handy.....accidents always happen especially with young users...Geek Squad always helpful...and quick...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is there if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. So fun to use. And easy to figure out. Arrived when expected. Daughter is loving this gift.will have geek squad if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his Oculus. We were worried it would not get here for xmas but it did. I have even played on it and it is fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to be safe..we got insurance for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, boy plays all the time. Beat saber really cool. Great exercise for me and boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy protection with all my Best Buy products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad Product Replacement protection. I get it on absolutely everything I buy, and they never fail to help when something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's really fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an unexpected pick up I'm really enjoying it for the most part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus quest 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a meta quest when it was slcalled an oculus. Its the same thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coverage of geek squad and the piece of mind it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 17yr old and he loves it. I tried one game and I about screamed. Has amazing graphics and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy and geek used them for years they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service at pick-up! My grandson has been waiting for this to come out for a long time!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Warranty must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty aspect is really helpful while purchasing expensive devices. The added years give assurance and definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet. Hopefully we won’t have to. However got it for my 12 year olds oculus since he’s horrible with his electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing VR headset, I really love how clear it looks and its also really good without a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having this protection plan for my electronics!

    I would recommend this to a friend