Customer Ratings & Reviews

Always get it with whatever items you buy. Its an essential need

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I was helped by Jim a very professional and helpful young guy

Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

Very good experience my kids is very happy with this and play all day

Got my sons laptop repaired quickly and it works great

Love Geek Squad Service when I can use it. However, my stuff always seems to have issues within a couple months of that two year window. For example, Oculus 2 was not used very much the first two years. Now that the kids are older, usage has picked up the last 3-4 months. Left controller stopped working 2 weeks ago, just outside of the two year warranty, with normal usage. $75 to replace from website and not carried in stores. Would be nice to have an option for longer service period.

Geek squad answered every question I had about the protection warranty!

Enjoying this product..tons of fun and laughter with my kids. They love it

I have used geek squad before and they fix it right the first time and they do it quickly not a lot of hassle to make appointments

Prompt service , Got replacement with ease & excellent customer service

Have not used the service yet, but with 4 kids I am glad it’s there. The game is pretty good hopefully no issues in the future

Kids love this device is super futuristic and i can belive we already on that level love it and recommend this 10000%%

Needed a new washer went to Best Buy ordered one had it within three days they also did they price match for us it turned out great

Great they work very well with me on my computer..

Great because if something happens the product is covered by the insurance.

Any high ticket purchase should be accompanied by Geek Squad protection. I sleep better just knowing that I have it.

Great team, always ready to help with any issues or questions regarding any defective product

Great protection for our car headset that the kids love

Had an issue with our new Oculus and the Geek Squad was able to quickly resolve with a replacement device.