Customer Ratings & Reviews

Amazing................!!!!!!!!!!!!!!!!!!!!!!!!+++

Product is amazing, Works great, one of the best gifts iv purchased for my husband.

Amazing work is done by them. They handle everything with love and respect.

GREAT PRO PLAN! Had my quest for almost 2 years, it did quit on me eventually rightfully so, i play it for hours everyday. So I bought it in to Best Buy, told them the problem, glad I purchased the 2year plan, they asked no questions, told them what was wrong, they said no problem, and are sending me a replacement with another protection plan. " NICE CUSTOMER SERVICE GUYS' THANK YOU SO MUCH! HIGHLY RECOMMEND.

Don't get better than the all knowing Geek Squad. Always get the extra service plan.

I always purchase this service for peace of mind. If anything happens I know I am covered

Definitely worth the lrice! When our oculus controller lost tracking, they swapped the system with no questions

I have not had to use my protection plan yet but when I contacted the store Geek Squad was so helpful. I definitely would recommend getting protection plans through Best Buy because it makes it so much easier if something goes wrong with whatever you purchase.

We got the first quest 3 for Christmas 2023 it failed 3 weeks later death screen. It took a few weeks to get refunds and exchanges to go through. Meta themself sucked they never responded to 6 emails! They have no phone support for calls!! It was Best Buy who went above and beyond and replaced the unit. They were excellent customer service!!!

The Meta Quest 3 actually makes you feel as if you are there in the screen. For example, the roller-coaster game. My youngest grandson is sitting on the sofa actually screaming and waving his hands in the air while moving from side to side. I enjoy seeing the smile on his face while playing the game. My daughter got off the game cuz she thought she was on a real roller-coaster, she couldn't handle it.

This is a must have! The Best Buy additional warranty always pays for itself and has saved us a grip of money

I love this game it feels like what you are seeing is real.

Great help! Vr is so easy it wasn’t necessary! Thankful they’re there in case!

Great service recommened to anyone and everyone. thank you.

This is for the warranty part of the Quest 3. I would definitely say it is worth it to get a warranty and invest in your product in case of any accidents/malfunctions.

Great service recommened to anyone and everyone. thank you

Omg so cooooooooooooooooooooooooooooooooooooooooooool

This is why I’ll stay a customer of Best Buy. I purchased geek protection. Controllers stopped working 11 months after purchase, meta would only accept 1 controller return at a time, leaving me with roughly a month dealing with the potential issue. Geek squad refunded me the purchase under the protection plan. I received a new VR headset with geek squad protection. No hassle.

Always need portection even with the meta 3s just sincase someyhing happens

amazing store porducts and service. hope this wors out