Customer Ratings & Reviews

Great customer service and was very helpful indeed

My son has an awesome time playing. Pretty cool that he can cast it to my phone so i can watch him play.

Alot of knowledge of products. Great attitude and services to customers. Would buy from again.

My grandson loves it! Plays on it all the time. He really enjoys

The Meta Quest 3 actually makes you feel as if you are there in the screen. For example, the roller-coaster game. My youngest grandson is sitting on the sofa actually screaming and waving his hands in the air while moving from side to side. I enjoy seeing the smile on his face while playing the game. My daughter got off the game cuz she thought she was on a real roller-coaster, she couldn't handle it.

The Geek Squad was knowledgeable and help fix my issues quickly. They are the Best!

The plan is better than expected I had to return it three time due to sound issues. Everyone was helpful all Three times with the exchange.

Using the Quest 3 was my first experience in VR and it has been pretty impressive. The MR has been a good experience as well. My only minor gripe would be with the Meta Store UI could use a bit of work but thats not a major concern.

This is why I’ll stay a customer of Best Buy. I purchased geek protection. Controllers stopped working 11 months after purchase, meta would only accept 1 controller return at a time, leaving me with roughly a month dealing with the potential issue. Geek squad refunded me the purchase under the protection plan. I received a new VR headset with geek squad protection. No hassle.

Outstanding performance! I look forward to the Quest for if they have one.

They liked them it was a good purchase but price was little high

ALWAYS buy the extended warranty, or your just throwing your money away. You know your kids gonna break it. And when they finally do it feels great to get another one without paying for the new one. But always buy another warranty for the replacement-because you know your kids gonna break it again.

Dunno, quality i’m sure never needed to send things to them.

Great service. Worth having on this type of product that can be broken when a controller come flying out of your hand or hits something when flinging it around.

Extremely helpful in providing information, when one individual did not know, they asked a colleague to make sure they helped me.

Great quality service, 10/10 would recommend again

Excellent purchase, great price, product quality and perfect audio and image quality, I am satisfied with the purchase!

Very nice to have with my purchase! Thank you so much

I was get this and renew it when the 2 years up. It is perfect to have if it goes out or needs repaired.

I wasn't thinking about getting the protection plan. I usually do not get it but the associate explained it to that it protects from any damages so I couldn't say no. Great customer service.