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Customer reviews

Rating 4.8 out of 5 stars with 2807 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,807 reviews
  • Rated 5 out of 5 stars

    Geek squad answered all my questions quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on got it for my vr headset for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have! Gives me so much peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and Team and my son love it I 100 recommend it to but it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident Protection a Must Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident Protection is a must get for your Oculus as kids tend to drop controllers as they are swinging away. As I was returning the Oculus at my local Best Buy there was another customer doing the same as they had the same issue of one controller not working. The return was easy as I had an option of getting anything in the store for the value I paid or a BRAND NEW Oculus. Great service and a MUST GET.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Availability any time, great customer service, fast resolve problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped my Quest 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my Quest 2. And they were able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has always been and easy smooth transaction . Always so polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should you get the protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always off and on about these types of extra protection plans. Kinda like should you spring for the name bran peanut butter or do the savings generic brand. I say yes to this type of item. So many times on and off, the delicate lenses and they are made of plastic and I have two labs. Not to say that this covers the pets but just a general good feeling to have it on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have a Index for VR but my favorite game (besides half life Alyx) is Asgard's Wrath which has issues on the Index dropping massive frames. I also was able to access my entire Oculus games without needing to set up a second system with separate trading points. This allowed me to use the stand alone Oculus Quest 2 worth my Oculus games with the option of Quest 2 or O.G. Rift via linking to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome extended service on this pricey VR headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty, hopefully I won’t have to use it but it definitely comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you are buying for anyone. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my son's controllers stopped working. We ended up getting a full refund and just reordered another pair. The process at the store was fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun for the whole family! Definitely worth the purchase for a different experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family loves the oculus. I originally bought it for the kids, but it’s safe to say the parents love it too. We all enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in handy to fix or replace a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always professional, convenient and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a VR set for my son's Christmas present. We had to use it when the system started coming apart. The replacement was perfect. "sorry we don't have that system any more, so go pick out the newer version." And off we went. Simple, easy, no hassle!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi JohnnyO. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always knowing i have a reliable back up if anything goes wrong makes purchasing a bit easier.

    I would recommend this to a friend