Customer Ratings & Reviews

Great tech team. Always willing to help. Must have if your buying for kids

Had to replace my GoPro and a pair of Meta Glasses. They made the experience seamless.

Love my new oculus quest 3, It’s a little pricey, and I’ve had no issues with it other than when I plug my long extension cord into it, so I don’t have to stop playing to recharge, it gives error messages. But once I unplug it, it runs just fine. But there is one gripe I have, not enough games, like RPG and one person shooter… Tomb Raider would be cool

Love this for every purchase it’s really worth it, especially when giving an item as a present to someone With geek squad service included

Extremely helpful and accommodating. My appointment was at 5:20pm I was back in my car at 5:40 with a replacement. Fast service

Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

I used a geek squad insurance for similar products such as my Xbox series X stopped working and I went in the my local Best Buy and same day I had a new series X out the door with a small fee to put insurance on the new xbox.

I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

awesome product for the price i typically purchase geek squad for all my electronics they fulfill there obligations everytime

I haven’t used this for my new purchase but I have used this in my past purchases and I say it’s always worth adding protection … Best Buy protection does its job I highly recommend it :)

Really enjoying this… I’ve upgraded from the oculus 2 and I really enjoying this purchase

Awesome. Good quality very satisfied kids love it.

So glad I purchased this protection plan. One of the controllers to my son’s Oculus was glitching, took it to Best Buy and they gave me a brand new Oculus. So if you’re looking to buy one soon definitely get the protection plan!!!! I also buy another one on the new Oculus!

Son loves it. He is always playing and gets to play with his friends.

Obviously this is essential for the Quest 2! While it is VERY durable, anything can happen. Reports have said the charging port is burning if leaving it charging on maximum charge too long. The lenses can always be scratched and you may not know why. Endless more reasons that could happen. Just buy the warranty because it's better to buy it then have not and be out of luck for any reason.

It’s a perfect head set for the kids,as well as myself.games,and great to watch Netflix an othere streams

Great device ! My 12 year old son loves it and plays it all the time .

Great game console, glad we purchased it for my children

Outstanding performance of the meta gameplay great

We had replacement protection on an Oculus Quest we got for our son for Christmas 2019. The headband broke in March, and it required complete replacement of the entire unit with a new one. This timing was horrible, as there wasn't an Oculus Quest to be found this side of the Pacific Ocean. But, eventually, a replacement unit was shipped. I purchased a replacement protection plan for the new Oculus Quest.