Customer Ratings & Reviews

I recommend geek squad service on any purchase that you make!!

These guys are awesome. Processed my return with ease. I was in and out of the store in like 2 minutes. Also, the guy was super friendly and pretty funny too.

Awesome device better resolution than the 299 model

Great customer service! Friendly staff. I always love coming here.

Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

Best Buys repair/replace policy is par none. No hassle, great customer service! I think there may be better value in the new yearly comprehensive all purchases plan.!

Warranty exchange was simple. Showed it to customer service and within mins; our new one was ordered. Repaid for a new warranty and now we’re set for the next 3 yrs again

Great service! They explained everything about the product.

Got my problem solved in no time. Has really great customer service really nice.

I like the fact that if the game system breaks and they can't fix it you get a brand new one. Not refurbished but new and if they don't have the system and a newer system is available you get your money back towards the new system.

Most fun I have had in a long time. Easy to set up. Great app. So far no issues with it what so ever. Best Buy sales persons very helpful.

Love that its getting my 9 year old son active while being cooped up in the winter months!! But hes also playing video games that he lives like gorilla tag!

Glad i brought the protection plan, my son accidentally broke his controller and best buy switched it out for a brand new vr

I was hesitant to buy this having already owned a quest 2. I don't use it as much as I should for the cost but everytime I do it's a great time.

This item will wear over time so you might as well get it for peace of mind and be covered just in case on your $300+ VR headset. Don't be one of those people that bash the amazing oculus quest 2 because you and your family pass it around head to head and it one day breaks from a rough yank or drop. Be smart and protect it!

The Meta quest 2 amazing me and my family loved it and when I was picking it up it was the best service I had

Thank you gio you been great he is the best man ever have a great customer service he is help me with credit card calling the banck more that once He try to put me on a good deal without loosing any point or money he is help me and make my children happy ,, i wish everyone like him I wish gio a great future Thank you from all mu family to you Gio

Always get protection I needed to replace mine since my niece dropped it and Best Buy were great with the return and exchange since I had protection plan

Protection coverage covers any and all damage or issues, unlike most

I can now.bring the device anywhere and not have to worry about dropping it as i am.covered fully.