Customer Ratings & Reviews

There ok they don't go above and beyond they do just what they have to and leave.

Very good and helpful I’m glad that I paid for warranty

I'll right a review ahead of time, I know these protection plans are worth it since I also work in retail selling similar plans. If/when anything goes wrong with my headset I'll have this in my back pocket to get it replaced. Worth it on something you literally strap to your face and move around vigorously in. (This was specifically bought for a VR headset).

The employees in the Mays Landing Best Buy are so nice, they understood my issue with my oculus quest 2 and took the proper steps on getting my replacement fast and efficiently.

Geek Squad protection is a great product as it protects not only the product but the customer

I have peace of mind knowing there is protection on the most expensive items I purchase should anything happen.

I buy these for my desktop headphones, which I treat well and love dearly, but accidents happen. I've broken the end of the cord off on one occasion and had an earphone go out on another. This plan was perfect because I just get to swap them out in-store.

Love the replacement plans that Best Buy offer. Gives great peace of mind when letting the children use electronic devices

There was a recall on the product, and I went into the store to replace them with new items, and it took me less than 30 minutes I was in and out no questions asked

I’m so glad I purchased this protection plan. This is the 4th vr headset I hve purchased and I wish I would’ve bought the plan with the other ones too. Buy it!

Great deal for product protection and support and a great price!

It has made gaming experience to a whole new level

I really enjoyed the meta quest. Is a lot of fun and have some great fitness apps. I just upgraded to the meta quest 3 since I loved my meta quest 2 so much!

lifes issues can really derail a purchase of nice things that cost a bit more and best buy really takes care of it for just A LITTLE MORE MONEY especially when kids are involved accidents will always happen.

Solid price for the coverage you get. I typically do not get warranty but this was a no brainer with the ability to hit things while playing games with a VR headset.

This vr runs smoothly at 60fps standard, but when i plug this into my pc it becomes a beast for the price. Making this the best portable VRheadset on the market with the compatability of becoming a PCVRheadset

This is my first time using this type of device and it's amazing. We have apent hours playing a few gamea and we have really enjoyed the experience.

It was so worth getting the protection plan. We got it on the oculus quest and how do use the protection plan twice. The only problem with it is once you use the protection plan you have to buy a new one, I thought it just covers the item for the entire two years for any problems. But it’s a one time use.

The VR is great to have my grandkids love it just make sure you get the insurance on it cause the game turn off it go slow you will be taking it back to the store but over all it’s a good game to play

So far haven’t had to use but with kids u never know what will happen so nice to have just incase something happens