Customer Ratings & Reviews

For worry free purchases, this is a must add-on. I can't tell you how many times Geek Squad answered my questions. Professional, patient and courteous.

why would anyone not have GPS, for all the times I didn't have it and something broke, or stopped working, I am glad I have it now...IT HAS PAYED FOR ITSELF OVER AND OVER AGAIN!!!

What can i say, this device speaks for it self, one of the best out there right now, got it on black friday, when it was lnown as oculus quest 2, now meta quest 2, got it when it was on sale, great Headset, what cant you do with this Headset

They are very helpfull and honest about the condition of your product. Even give you helpfull solutions or options for using it.

Epic best investment I have recently made. Beat saber is awesome on here and Journey of the God's, lots of fun free apps & games too. Plus you can use air link up wirelessly connect to your laptop to play games from there as well, though there's a lot of great ones you can just load onto itself that are awesome too. Great system. :D

Thank God for the protection plan!!! My oculas stopped charging and had to be replaced!! Hassle free service with best buy!

Definitely worth the money. I had bought the extended warranty for my oculus 2 and when I had an issue the replaced it with no hassle at all. Definitely recommend

I love Geek Squad. Yep, I’m a fan, especially since they started offering protection plans on VR equipment and drones. That’s been my hesitation with buying those items. High usage items without an accidental coverage scare me because of the cost of the items. Now I feel better that my money won’t be waisted. I’ve purchased the VR - with the Geek Squad protection. Now the drone will be next. Thanks Geek Squad.

2yrs is a good amount of time to offer protection for this. Including normal use damage and accidental damage is definitely a plus. Eases a lot of anxiety.

this is awesome came in handy when our product stop working all of a sudden. Good thing we purchased the warranty, I was able to get my product replaced and we ended up repurchasing the warranty again.

My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.

Easy set up, just wish it came with more instead of having ti purchase every singke thing. Also didnt figure out how to pair the oculus to view on screen only figured out how to do the audio but overall my family uses it everyday

Great starter headset of budget is low, average headset but if paired with computer it is amazing. Control drift is kicking in after more than a year of uses so that pretty good value but still sucks.

Why risk it if your already paying a lot for a product. For such delinquent products, you would definitely want some protection. Greek Squad pretty much covers all types of damages except lost or stolen.

This policy covered a Oculus headset. The headset battery was degraded and would not last. The policy replaced the unit and refunded some money that was used to cover the new headset. This is a product that my Grandkids use. Well worth the money to cover electronics and other mechanical items.

Love it because it makes me emotional! I still love it

Geek Squad Product Replacement, better to have it and not need it, than need it and not have it. I personally have not needed to rely on this service yet, but I do purchase it with my items because I have several family members who have and it can really save you. Why not cover yourself against “Murphy” crashing the party.

The agents are always so kind with me, i'm grateful with their service always. If i have a problem or doubts, they always solve me everything. Thanks Geek Squad ando Best Buy employees as well.

We’ve owned many console systems from Nintendo to XBox and those are fairly sturdy. We bought the warranty for my son’s Oculus system since it’s the first VR we’ve owned as a family and didn’t want to take the chance on a $500 investment breaking on us. So far we haven’t needed the plan. We bought the coverage for 2 years and hope to never have to use it.