Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2817 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,817 reviews
  • Rated 5 out of 5 stars

    Awesome Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes for a much better experience in the event something goes wrong or you’re struggling to set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan it always come in handy if the product start to fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Level 100+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. My device was having issues holding a charge. Took it in and they replaced my broken device. Highly recommend using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven’t had the pleasure in using this service in over 10 years!! Even then, service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this because my kid breaks literally everything!! I feel it was good for the value!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love this device

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend as a gift and he loves it. Assassins Creed is a great game to play on this device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this when I need it. You never know with technology sometimes and they make it easy for me. I can fix it myself but peace of mind and hassle free is worth it for things like a Quest 2. Especially since the manufacturer has a short warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always shop best buy!!! For the best, buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service your product can have for protection! I only buy my electronics at best buy for this reason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son rarely used it but it has cool games and looks really cool when playing with it. Love how you can use it sitting or standing and in specific areas you choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment you can make when buying a VR headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming experience ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont doubt it, just get it and enjoy the fun. Im about to get another one for myself, my kids are hogging up all the fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Idea for the Oculus Meta Quest 2! I have a lot more peace of mind knowing that any damage done to the device can be repaired in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance is a good thing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We won't know until something happens, right? But on big ticket items like these it gives piece of mind, I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick exchange

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty straightforward went to Best Buy to return an old model that was damaged they gave me a replacement the meta quest 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with the geek squad extended warranty, throughout the years of me buying electronics, I’ve always gotten this just in case anything happened.. always worth the extra bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time VR player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to VR. It is really amazing. Sucks you into another world and you can't explain it until you experience for yourself. The battery life isn't the best but minor complaint. If you're on the fence about buying it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG WHAT CAN I SAY THE GEEKS RULE!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always has the best service, an answers all of my questions.

    I would recommend this to a friend