Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2992 reviews
(2,992 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad replaced VR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Will continue using geek squad on all my purchases.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Like a friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful with information and no pressure on what needs to be done let's me feel like I have the product I want
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mega
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love to play. It works like I expected. I Recommend to everyone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installed quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good , I loved it , I really indicate that for everyone
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing return policy, very easy to use and very straightforward. Never had a problem with them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Meta quest 2 amazing me and my family loved it and when I was picking it up it was the best service I had
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
First time using and it's awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time using this type of device and it's amazing. We have apent hours playing a few gamea and we have really enjoyed the experience.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend since kids play alot with it and gives us peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 year warranty is a must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended 2 year warranty. Although I have not had the need to use the protection plan I feel less stressed know my product is protected. The product is expensive and would cost more to replace without warranty. If any damages were to occur the product is replaced with no problem.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great service i haven't used it but i used other services
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money. I had bought the extended warranty for my oculus 2 and when I had an issue the replaced it with no hassle at all. Definitely recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad are the Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are always so kind with me, i'm grateful with their service always. If i have a problem or doubts, they always solve me everything. Thanks Geek Squad ando Best Buy employees as well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tech help guaranteed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For worry free purchases, this is a must add-on. I can't tell you how many times Geek Squad answered my questions. Professional, patient and courteous.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always buy coverage with them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best help always follows through and helps to best knowledge
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is a life saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad saves my life they take the time to educate as repair
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatcl item my son loves it. Fast service. Arrived on time
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Used my warranty to replace my defective oculus he
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second warranty for my additional headset. I must have for any oculus headset or for most any electronic device such as computers cameras etc. This is the reason or the main reason I shop at Best Buy is this warranty. No questions asked easy Peezy replacement.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Because you never know!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While you never think anything will happen to your device, accidents happen, even if you are careful. Be protected, get the additional coverage especially if you use the device everyday or somewhat frequently, you can’t go wrong with the additional coverage….
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Eases a lot of anxiety.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2yrs is a good amount of time to offer protection for this. Including normal use damage and accidental damage is definitely a plus. Eases a lot of anxiety.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Loved the replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the first one I bought my son. Works great! So glad I got the geek squad protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
