Customer Ratings & Reviews

Geek Squad always has the best service, an answers all of my questions.

So glad we haven't had to use this. We bought this because our grandkids are young and I needed the peace of mind that if we were spending so much on an item that we could have it still running in 2 years.

I bought my quest 2 when it first came out and was able to exchange for the quest 3 when it came out thanks to my geek squad plan

We love this VR headset. It works well and is easy to use. We bought the battery upgrade kit. Its much nicer to wear with that. My kids love it.

Haven't had any issues since I bought this and primarily use it for Beat Saber~ Get an Elite Strap or one of the better end Halo ones tho. It'll be a game changer

Just returned it and got a new one i was very happy that i could do this

Bought this for my son last year and he loves it. I’ve tried it myself and it’s fun. There’s a lot that can be done with this.

Great coverage for all your electric products I really recommend it.

The oculus needed replacement and with no discussion the got my daughter a new set

The geek squad is always giving exceptional service.

Quick service and resolved my issue without any issues

Great move game we have so much fun using it as a family

This is a warranty that actually covers anything that happens to the product! I used this warranty on the original quest I just brought it in and they gave me a new one no questions asked. This is a no-brainer.

I purchased a VR system ( Oculus Rift ) and included the extended warranty. Thankfully the system has performed perfectly and the extended warranty was not needed. HOWEVER...it was a comfort to know that if needed, it was there. For high value items, the extended warranty is peace of mind.

Best customer service ever i have seen, friendly associations and very informative!!!!

The family is loving the VR fun. My boys actually get out of their gaming chairs and onto their feet. Much better electronics choice for them. The parents love the VR worlds and places you can explore. It’s like going on a trip, only costs less and you don’t have to pack!

My grandson uses it and loves it. I myself even tried it and it’s pretty cool. L O L.

I love my quest and play it daily. It does have some tracking issues once in a while, but it’s easily solved. If you’re on the fence for this product, I truly recommend this product. It is amazing, and makes it where flat screen gaming isn’t that fun anymore.

The staff at Best Buy are very helpful. They gave my granddaughter and an overview of the functions of of Mega Quest 3.

Better than the first, I got this a few years back and its still my #1 headset, its smooth games are action packed and I cant wait to see what meta does next!!