Customer Ratings & Reviews

Almost didn't but this protection plan but after reading the plan details it actually is a really good idea to purchase if you are buying a VR for a teen or pre teen. I would highly recommend buying the Geek Squad plan if you are buying a VR system for a kid.

There ok they don't go above and beyond they do just what they have to and leave.

Protection coverage covers any and all damage or issues, unlike most

BestBuy's Geeksquad service is something I've thankfully never had to utilize, but I know that they stand by their customers, and products, and are always going to help you any time they can.

I havent had to use this but i have used these plans on other items and devices and have been very happy with the services provided

Great service! They explained everything about the product.

Not only are they great as just a pair of sun glasses, but using all the features especially for training purposes puts it way above and beyond expectations

New to VR. It is really amazing. Sucks you into another world and you can't explain it until you experience for yourself. The battery life isn't the best but minor complaint. If you're on the fence about buying it is worth it.

Haven't had to use it (and hopefully not) but its good to know if anything happens to my Meta Quest 3 I know it will be repaired or replaced

Glad to have this when I need it. You never know with technology sometimes and they make it easy for me. I can fix it myself but peace of mind and hassle free is worth it for things like a Quest 2. Especially since the manufacturer has a short warranty.

Awesome device better resolution than the 299 model

This technology has so much potential that i cant wait to see what else we will be able to do with this product down the road, I recommend this VR for anyone who is looking to have an amazing experience!

This headset is very comfortable and adds hours of playing time.

its needed when your kid plays non stop 24/7 it seems, but at least hes at home playing games, and not running the streets.

I havent had the need to use the warranty but have not had any issues in the past. Nothing but good Customer Service from Geek Squad.

Excellent service took my oculus for repairs but they actually gave me a new ones, no hassle or questions that easy.

Bought as a gift. son likes it found a lot more games online. its great for family night. we have had many nights playing. I have told many friends about it, and a few have bought one.

I purchased a VR system ( Oculus Rift ) and included the extended warranty. Thankfully the system has performed perfectly and the extended warranty was not needed. HOWEVER...it was a comfort to know that if needed, it was there. For high value items, the extended warranty is peace of mind.

The agents were quick and attentive! Great experience!

It's the best there is. I especially recommend always buying protections, you never know what can happen. I recommend it.