Customer Ratings & Reviews

Didn’t have to use geek squad for this my oculus but have used before and service is excellent!

Must have protection plan. If device is not working, bring it to customer service section to get a replacement (if replacement is applicable) or get a store credit to apply it for any other purchase.

The service was great. The gentleman that helped us was amazing. I was very frustrated with the answer I got twice (Different sets) about having to purchase the extended warranty AGAIN. They said it is for replacement only and not repair.

I’m glad I got it for such a low extra cost since I had bought something so pricy for my son

I finally had to use the warranty on something. It worked out for my son's Oculus since the battery started dying out immediately and wouldn't charge.

Not too bad. I wish it was easier to adjust the focus, and the head strap because I can still see by nose.

Amzing virtual reality has changed oculus 2 has nothing on this one from thr display to the gaming itd just amazing

With the kids bumping into everything while having the metaquest on it’s no wonder this is a great add on!

Jacob was awesome and got me in and out super fast! I was worried about using the warranty but he made it a super awesome and positive experience

My son absolutely loves his Vr wll worth the money spent the whole family enjoys it so much

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

I appreciate having this coverage on something expensive. Although I haven’t needed it this year, who know about next?!

The best investment ever. If you purchase from Best Buy, in my opinion, it’s mandatory to purchase Geek Squad services as well or you will regret it.

Very fun, it helps you to be more active and even with some games I sweat, but the battery doesn't last long

This was a necessity with the VR headset. We were unsure how long the headset might last.

A must for any vr system. I added this after I purchased knowing its a must to have on something like this. Your swing your arms around and the chance of damage to your control is great. Do not get a VR with out having this to cover you.

Recommend purchasing the 2 yr accidental GS for any product. It is worth it.

I loved my quest 2, theres so many fun games and activities you can play yourself or with friends/family

Son's original Oculus had problems with the hand controls. Took it back to Best Buy and they no longer carried the original. We were able to get the Oculus 2 for less than we paid for original. No problems with exchange.

Had to use it 2 months after purchase so I’m glad I got it