Customer Ratings & Reviews

Great Idea for the Oculus Meta Quest 2! I have a lot more peace of mind knowing that any damage done to the device can be repaired in a timely manner.

Great Value! glad i have the peace of mond knowing i have this warranty

Broke the controller and gave me replacement for free and connected automatic I had to do no work.

This was my first Virtual Reality headset purchase and I highly recommend it, especially if you have one of the newer, faster video cards that can handle it. There is lots of free content in the Oculus app to get you started and to share with family members.

I haven't needed to use this yet but if it breaks for any reason within 2 years I can replace it. That is worth it to me.

kids love them and very easy to use. easy to set up and charge quickly

A must for any vr system. I added this after I purchased knowing its a must to have on something like this. Your swing your arms around and the chance of damage to your control is great. Do not get a VR with out having this to cover you.

Got the product replacement due to previous issues with gaming devices. Always trust Geek Squad from previous purchases.

Love it because it makes me emotional! I still love it

Nice for addiction and fun in metaverse would not recommend for marry men.

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

Was very good to have. When i had problems it was fixed right away.

We love this VR headset. It works well and is easy to use. We bought the battery upgrade kit. Its much nicer to wear with that. My kids love it.

Better than the first, I got this a few years back and its still my #1 headset, its smooth games are action packed and I cant wait to see what meta does next!!

I have not had to use this but i always recommend getting protection plans for electronic products.

Must have protection plan. If device is not working, bring it to customer service section to get a replacement (if replacement is applicable) or get a store credit to apply it for any other purchase.

It was pretty straightforward went to Best Buy to return an old model that was damaged they gave me a replacement the meta quest 2

Really reasonable prize covers a lot really happy with the service

Son's original Oculus had problems with the hand controls. Took it back to Best Buy and they no longer carried the original. We were able to get the Oculus 2 for less than we paid for original. No problems with exchange.

Geek squad is the best service your product can have for protection! I only buy my electronics at best buy for this reason!