Customer Ratings & Reviews

Love the protection plan it always come in handy if the product start to fault

great customer service. great at taking decision and fixing or replacing items. will buy the protection plan always

I had not use the service yet for this item but I used in the past and they are always great and happy to help

I always recommend Geek Squad replacement plans, when they're cost effective. I've never had any trouble in making a claim with them. Best Buy does a great job in standing behind their replacement plans.

I always recommend Geek Squad replacement plans, when they're cost effective. I've never had any trouble in making a claim with them. Best Buy does a great job in standing behind their replacement plans.

I’m very happy that your have protection on your merchandise, because this is my second time getting another one.

Broke my ray ban meta they swapped them out with no problem. Great

So far so good! I bought it for my 10 year old my the entire household is having a great time with it. The games are expensive but just as expensive as any other game system. You can do yoga too!

GSP yet again saving the day! Poor son walked into the door with his oculus on and thankfully the controller really took the brunt of the damage.

So easy to use and download new games and workout. The coaches are really helpful during the workout.

Haven’t had to use this yet it was purchased for my Oculus quest 2 vr game system, it was priced right and I have had good luck in the past with these plans so I know it’s a great value for the money and Best Buy’s stands by what they sell.

Works great, I purchased this product about 2 years ago and have been enjoying it since. The quality is great, works as it is advertised.

I bought this for myself(50ish woman), I really liked it but my 9 year old nephew love it better so I gave it to him. He loves it!!!!! His only complaint, he can't play Roblox on it

Best customer service ever i have seen, friendly associations and very informative!!!!

The oculus needed replacement and with no discussion the got my daughter a new set

Highly recommend getting protection plan. Something wasn't working right with my sons game..made an appointment, went in, was taken care of and out the store in less than 20 minutes.

Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

Absolutely love the service i had a issue with my oculus i called and they immediately told me they change my vr without any cost

My grandson uses it and loves it. I myself even tried it and it’s pretty cool. L O L.

The agents were very helpful and answered all of my questions.