Customer Ratings & Reviews

bought for my son, he uses it constantly both in games and for studying. very useful thing. I recommend

I enjoy the features it comes with, esp the relaxing music! Very soothing and calming.

Gives me peace of mind knowing my purchase is protected

It's a great price for the service. I haven't had to use it for this item, but the geek squad is great. So I definitely didn't mind paying either way

Replacement for previous geek squad service and will keep buying it because it is worth e ery penny

I’ve had this for awhile and it really something else. Fun easy to use carry around to friends home just great entertainment. I get dizzy a little if I’m playing too long so watch your time if your my age.

I decided to get the 2 year protection plan on this item because it’s expensive but very well worth it. I do recommend if you get this item to get the warranty as well

I always get warranties on items that are brand new and a new design. Although manufacturers would most likely cover what they won’t cover is a product that can be easily dropped or damaged by playing a game. Good price for piece of mind.

They've never given me a problem when my headset or controllers break down

They have a great service. I borught a laptop for them to fix the keyboard and it was quick!

I haven’t had to use the warranty yet but I feel this is so important for expensive game systems. Great coverage for the Meta Quest!

Bought this as a Christmas gift for my son. He really enjoys playing on it.

They were professional and knowledgeable in their service

I’m really disappointed with my experience on my recent order. I placed it on October 29, and for an entire month the status has stayed at ‘Ready for packaging’ with no progress or updates. This is very frustrating and not the level of service I expect from Best Buy. I would appreciate better communication, accurate timelines, and real updates when an order is delayed for this long.

Get the warranty, its definitely worth it!!!!!!!!!

An experience you need to try. One of the best VR headsets for the price hand’s down!!

Love this game it's awesome makes you feel like you're in a different place

Helps to know my purchase is protected if anything happens, malfunction or accidental.

Love geek squad. Has come in handy several time and has saved me lots of money in the long run.

Vr speaks for itself. You have to buy it and try it. In order to believe me. It is out of this world.