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Customer reviews

Rating 4.8 out of 5 stars with 2825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,825 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got crazy kids get it. You never know if an accident will happen. Gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the meta 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it ! its easy to use and understand . For all ages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this with any major purchases. Never know when it will be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap insurance for a great price bey worthy if you have bought for your kid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids absolutely love the quest 3. And even after about 6 months of use, it hasn’t gotten damaged despite how they treat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    checkout got done efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don’t remember the woman’s name who helped me but she was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection plan from all accidental mishaps covers even wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wait for help to long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is garbage something wrong with my game and the band broke on me after 3 months i have to wait a week to get it looked at and i have to drive 45 min to get someoneto check it out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. I haven't had to replace anything hurt but I know it will be easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent assisted me and answered all the questions i had in regards to the product. very approachable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund on Oculus Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Oculus went down and if it was not for the accidental insurance I would have lost my investment. I put my full cost towards an upgrade. One would be greedy not to invest on this insurance. Mark my word it’s a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have and an issue with returning for my son and using his warranty. Nice staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Will Prevail!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good at their jobs, and they will meet you at your leisure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these warrantees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty for items like this. Sometimes I don't have to use it, but other times I've been SO thankful to not have to shell out hundreds of dollars to replace something my kid drops on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always ready to help. They’ll either fix it or replace but they always give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome I love everything about them can’t wait for newer games and apps !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful to pay the extra little bit for a peace of mind. I made this mistake with our first oculus quest 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awsome put some car speakers and a radio in my old school Toyota Tercel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Quest last year with the protection plan and 3 days after the manufacturer warranty expired my left controller stopped working. Greek Squad protection replaced it by returning the Quest and giving me a whole new Quest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has had no issues. Have not had to take the device into the story to be repaired. Great purchase especially if purchasing the device for a younger child.

    No, I would not recommend this to a friend