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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,828 reviews
  • Rated 5 out of 5 stars

    Must have for VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection if you’re a VR set. Remotes broke from hitting a wall, setup an appointment and got the whole VR set replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has hours of fun with this product. Stays active while playing. It could have more games available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Fun!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my...this is definitely a keeper for the whole family. In fact, I've got to order a second one because my kids are always arguing over who's turn it is to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind having this as it even covers accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to talk to and understand. The service provided has always been top notch and they take good care of you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Oculus Quest 2. I have had the Geek Squad protection on prior purchases and always have had a great experience. I have not had to use this yet but know I am coveraged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lower model and the controller broke and it wasn't able to be repaired and since that model was no longer available, I got an upgraded version for a little more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used before. Easy and fast, they understand exactly what’s wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this system, and I have to say I am also impressed. The only issue we have is the fact that the lenses fog up very easily. Other than that, it is pretty amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the 2 year protection plan. It is so worth it. If anything happens to the unit they will replace it within 2 years of purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    If its for your kid this is a must

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one broke and they swaped it out in store, they even let me pay the differance and upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was way better than I expected it to be, would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He said it works great no issues yet! Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little munchkin geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids played it Nd loved the oculus quest! So great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it hope I don’t use it. When I do I’ll write a much better review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and helpful service I would recommend the geek squad to any and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Took Care Of Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son accidentally ripped the string and Best Buy took care of the problem and replaced for new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its immersive especially when playing games such as golf + and youtube vr is great as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect except for the fact, I traded in a 256 GB I got a replace with the 128 GB took care of the store

    I would recommend this to a friend