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Customer reviews

Rating 4.8 out of 5 stars with 2992 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,992 reviews
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the peace of mind knowing the game system has coverage for damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must stay working for more fun .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For something this expensive , I want it to be repaired , if something goes wrong , so that I may keep using it for all the fun I have been having with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta Quest 3 takes virtual reality to new heights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Occulus Quest 2 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service and Fast! Service my Occulus Quest 2 very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good insurance. Never had any issues if I needed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discounted now and worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my entry to VR, now that the quest 3 is coming out and the quest 2 is 100 dollars cheaper than before. Simple and easy to headset to work, a different head strap is a necessity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best insurance for all your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to help with errors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to call them yet but it nice knowing I have the option if needed to walk thru errors on my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He said that its a great workout. He said that the quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully nothing goes wrong and I have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I'm sure if something goes wrong they will be there for me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel secure knowing geek squad will either fix or replace your pricier items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE love it !!! Is a little tight around the head and takes some getting use to but such a fun experience and great games offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to get our attention it’s only on Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my oculus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I’m always on it and I thought it would give me headaches but doesn’t!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this wire free VR I’m so happy and finally I can watch my 3D videos and pictures plus the most enjoyable games and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my oculus quest with the current quest 2 because the quest 1 was no longer in stock. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problems I take it to them the are awesome people to work on your things thank u!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Veri good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son play with this and is incredible! So nice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! We loved playing with it. It is so real that we have so much fun as a family.

    I would recommend this to a friend