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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,804 reviews
  • Rated 5 out of 5 stars

    KATIE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD WAS GREAT. MY TV IS 13 YEARS OLD, BUT WORKS LIKE A CHARM. BUT MY CABLE NEEDS UP-GRADED BY MY CABLE COMPANY, NEED A NEW DVR, DO NOT KNOW WHAT IAM GETTING MYSELF INTO. ELECTRONICS IS NOT A FRIEND OF MINE, AND IT DOESN’T HELP THAT IAM 67YRS OLD. SO HERE WE GO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and no waiting time i was in and out...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the attention. It was the best buy. Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always eager to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store geek squad has made repairing and replacing damaged items a breeze. 100% recommend to anyone who asks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my GoPro and a pair of Meta Glasses. They made the experience seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids! Love it!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas for my kids a couple of years ago and they absolutely love it!!!! I love that they can get exercise and have fun while doing it. Great purchase would buy it again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Already had to use the coverage to replace the headset and it worked out smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have a protection plan on anything you buy cause if it ever break if something wrong happens you have it covered it’s geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fast assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons Meta Quest has had to be replaced 3 times. Each time exchange was simple and very fast. I always put the geek squad protection on everything i buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squat is Good to Have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service. Hope I dont need it but the one time I have it was great. Expect it to be the same if needed again.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GS

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad has always been extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this… I’ve upgraded from the oculus 2 and I really enjoying this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest purchasing the 2-Year Accidental Geek Squad Product Replacement, which offers great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything happens to your meta, it is guarentee replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me returned my item easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++++++++++++++++++++++++++++++++++++++++++++++++*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well with it when my controller cracked and wouldn't charge properly. I had searched all over for a replacement then I decided to check my order and found that I purchased protection. The process was easy to set up an appointment and resolve my issue it was definitely worth the price we paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will vr for every single moment of my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is real I’m really lost in another land I’m never leaving vr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the glasses and for the price to add on for two years definitely worth it. I know that if I have a problem, I can just bring them back and get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest 3s vr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and easy to work with. We buy a lot from Best Buy and we have never had any issues with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vr!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smooth graphics and gameplay! Love how you can see the room in some games. Headset is very comfortable and lightweight.

    I would recommend this to a friend