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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,804 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and accommodating. My appointment was at 5:20pm I was back in my car at 5:40 with a replacement. Fast service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quest

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes it very much, she has mentioned that after an hour of use she starts getting headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is necessary for this type of stuff, you can hut anything or you can have a mistake and then you loose all your money. I had to change mine once because i loose one pixel once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product for the price i typically purchase geek squad for all my electronics they fulfill there obligations everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and not having to send it off to get fixed is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. Amazing headset.. love them.. if your deciding to get a pair don’t hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply exchanged my headset for a new one. They helped me decide on the new 3 version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get a chance to use it for the mediquest but I've had used Best buy's warranty with my vacuum cleaner and television customer service is great very happy that I purchased the warranty regardless if you use it or not you never know accidents happen. The warranty is a must-need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad in the past and they are great. Hoping to not have to use it this time, respectfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Willsmom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Oculus 2 for my son for his birthday. I had a hard time anywhere else, but Best Buy made it happen! Thank you so much, hopefully, I won't need the warranty, but it here if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeksqaud team are the best and they know their products well. The protection plan is a must fir any electronic you purchase because it will save you money and your time. Its worth it trust me. Get the plan. Electronic will malfunction eventually and they will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for every purchase it’s really worth it, especially when giving an item as a present to someone With geek squad service included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used warranty before really good break it and jus go get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and great service! Everyone who we’ve had contact with from Geek Squad is simply the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental insurance is a must with kids and expensive toys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IM SAFE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got my back!! I can’t believe how safe I feel knowing my tech is protected! For two years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome in a good price makes me secure ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus quest two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the oculus quest two over the oculus quest three because there is not much of a difference in oculus quest three has very grainy video however, with the oculus quest two the controllers do tend to glitch a lot. I’ve had to return it like three times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about using The Oculus Quest 2 since is a Facebook product but once i tried it I really liked it tons of games for all ages,my personal favorite is PokerStars VR wich is mind blowing interacting with people from all over the world and making your caracter is a lot of fun!highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it or loss it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as added protection for both all of our game systems and other tech in the house

    I would recommend this to a friend