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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,804 reviews
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal for unsuspecting damages, never know when or if your product fails to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel the Greek Squad Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing the Geek Squad warranty most of the time. Computer related products do not usually last 2 years. I would recommend you review the items purchased as you get near the expiration date.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for your great feedback! We appreciate your insight and story. Please let us know if there's anything we can help you out with!

  • Rated 5 out of 5 stars

    Son keeps stealing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself and my 22 yr old aon keeps “borrowing it” he said its so much better than the 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any Oculus Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Oculus died a little over a week after purchase. Unfortunately Best Buy was out of stock at the time, but Oculus was going to take 1-2 months for me to get a replacement. A few days later I was able to get my replacement because of the extended warranty. My 2nd Oculus then died again about a week after that, so again just the convenience of not having to deal with Oculus support and being able to walk into a Best Buy and get a replacement is well worth the cost of the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future at reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the future. Unreal feeling in vr flight, unreal movie experience in huge tv screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT FOR MY SON FOR CHRISTMAS AND HE LOVES IT, GREAT GAME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Geek Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get full credit after my Oculus broke and used it towards the next better oculus!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Surprisingly fun

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my little brother for his birthday after he spent years asking for one. Extremely pleased with this headset, I didnt plan to use it really ever but have found that its surprisingly fun. Very comfortable even for long play sessions and very happy with the performance in game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's got your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. Its worth it to have peace of mind with my kids using electronics. Yes I get its a little pricy but its cheaper than replacing controllers all the time... which i did have to on the lsst quest we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used for this item but their service is great! I’ve used for other purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When vr wasn't work they made the exchange simple an quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s there, I hope I don’t use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second geek squad purchase. This time I bought it for my oculus quest. I am passing it to my 13 year old. So it’s a must. In case he damages it, it’s $110 for 2 years, compared to $500 for the headset. Peace of mind is priceless. I hope I don’t use it, but if I do... don’t let me down Best Buy! lol

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We really appreciate it. I'm the same way and love buying protection for all my products. Hopefully we don't have to use it but the peace of mind is great. If you have any questions, please feel free to reach out by all means!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well trusted to quickly diagnose and repair devices. Feeling of security knowing i have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry when it comes to high dollar electronics. Especially if you have kids. It’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this for my new purchase but I have used this in my past purchases and I say it’s always worth adding protection … Best Buy protection does its job I highly recommend it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, answer all your questions and fix all your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always quick to answer any question I have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service always willing to help I will recommend anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and our grandson loves it! We gave it to him for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oculus quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd oculus . The remotes dont seem to want to charge they blink green to yellow. Geek squad is the best so I know they will fix the issue

    I would recommend this to a friend