Customer Ratings & Reviews

Always great to have! Gives me so much peace of mind

Great work and Team and my son love it I 100 recommend it to but it

I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

Availability any time, great customer service, fast resolve problems

Accident Protection is a must get for your Oculus as kids tend to drop controllers as they are swinging away. As I was returning the Oculus at my local Best Buy there was another customer doing the same as they had the same issue of one controller not working. The return was easy as I had an option of getting anything in the store for the value I paid or a BRAND NEW Oculus. Great service and a MUST GET.

I had issues with my Quest 2. And they were able to help me.

It has always been and easy smooth transaction . Always so polite and helpful

I'm always off and on about these types of extra protection plans. Kinda like should you spring for the name bran peanut butter or do the savings generic brand. I say yes to this type of item. So many times on and off, the delicate lenses and they are made of plastic and I have two labs. Not to say that this covers the pets but just a general good feeling to have it on this one.

Awesome extended service on this pricey VR headset

Works great! I have a Index for VR but my favorite game (besides half life Alyx) is Asgard's Wrath which has issues on the Index dropping massive frames. I also was able to access my entire Oculus games without needing to set up a second system with separate trading points. This allowed me to use the stand alone Oculus Quest 2 worth my Oculus games with the option of Quest 2 or O.G. Rift via linking to my pc.

Purchased this warranty, hopefully I won’t have to use it but it definitely comes in handy.

This is a must have if you are buying for anyone. Better safe than sorry.

One of my son's controllers stopped working. We ended up getting a full refund and just reordered another pair. The process at the store was fast and easy!

So fun for the whole family! Definitely worth the purchase for a different experience.

Geek squad always comes in handy to fix or replace a device

My whole family loves the oculus. I originally bought it for the kids, but it’s safe to say the parents love it too. We all enjoy it.

The service is always professional, convenient and efficient.

Bought this for a VR set for my son's Christmas present. We had to use it when the system started coming apart. The replacement was perfect. "sorry we don't have that system any more, so go pick out the newer version." And off we went. Simple, easy, no hassle!

Always knowing i have a reliable back up if anything goes wrong makes purchasing a bit easier.

Great value for this Geek Squad plan! Definitely recommend purchasing.