Customer Ratings & Reviews

I hope never to have to use the product replacement plan, but I always suggest that if it is offered, you take them up on it because it doesn't cost that much, and you never know when you might need it.

amazing store porducts and service. hope this wors out

I got this warranty and it has decent coverage. I hope I won’t have to use this. If I do, it will help a lot.

Bought a 5 year service for my TV and when the pixels died Best Buy replaced it and credited me back for the difference of what I paid for the old and new. When buying the VR headset it was a no brainer.

Don't get better than the all knowing Geek Squad. Always get the extra service plan.

Love getting the iffers from best buy woth my orders

I recently had the pleasure of using Geek Squad for some tech support and I couldn’t be happier the experience

I always purchase this service for peace of mind. If anything happens I know I am covered

I really do like this thing. Sometimes you look kind of foolish when you’re dancing around with your hands flying in the air and one of the kids accidentally hits the TV and breaks it but other than that, I think it’s pretty fun.. it is also fun for the whole family.

The 2-Year Accidental Geek Squad Replacement plan is a solid investment for anyone worried about accidents. It covers unexpected damage and makes replacements hassle-free. I’ve used it before, and the process was quick and easy, saving me from buying a whole new device. If you’re prone to accidents or just want extra peace of mind, it’s definitely worth adding to your purchase.

Always need portection even with the meta 3s just sincase someyhing happens

I love there protection plan. I had to use it and glad I did purchase the protection plan because I had to return my VR quest 3 because it would not power on and they gave me a knew one so I was happy and so was my son.

Highly worth it to have protection less stress. Highly recommend.

Definitely worth the lrice! When our oculus controller lost tracking, they swapped the system with no questions

They help me out right away replaced my broken item.

This is a must have! The Best Buy additional warranty always pays for itself and has saved us a grip of money

Great customer service and was very helpful indeed

I had a great experience making an appointment with Geek Squad at Best Buy to fix my Oculus 2. My son had accidentally broken a controller, and I needed assistance. The technician who helped me was not only very nice but also incredibly helpful. However, they couldn't replace the controller, so I ended up getting a refund for the Oculus 2. With the refund in hand, I decided to upgrade to the Oculus 3. The transition was smooth, and the Geek Squad team was supportive throughout the process. Their excellent service made it easy for me to make the switch. Now, I'm enjoying my new Oculus 3 and its enhanced features. Thanks to the Geek Squad at Best Buy for their outstanding assistance!

I purchased 2 pairs for my son and dad. They are one of my favorite purchases since the 2Way pager.

Pretty good device I loved the features it brings vr to life .