Customer Ratings & Reviews

My 10 year old son loves this be gaming system. He had the first one as well.

Honestly. I paid for 2 years Geek Squad plus had a year warranty on VR Headset. Before my 1 year warranty was up, I had to exchange for a replacement headset and Best Buy told me that I would have another year warranty on the new headset. I thought this process went great. Well, not true. 4 months later my left controller would not function right. Called Best Buy to get it resolved and they told me my geek squad was cancelled and I didn't have any warranty. That is so messed up. So now must spend lots of money for a left controller or get meta quest to help me. Hopefully Meta helps. The controllers cost a lot for 1 controller Sheesh.

Added peace of mind. Even though I haven’t ised this service.

Good to have. Easy to get exchanged or fixed. No hassle

This service is great for the product cheaper and nice customer customer service

Great product. Would definitely purchase again if have to.

Great item love the instructions that help you set up the oculus worth the money

Purchased the protection plan. I hope that I don’t have to use it.

good to have belt i shouldn’t have to keep paying $59.00 when this thing doesn’t work right had it since 02/21/24 already having to take it back

I wish the warranty owns up to what it stand for the right way

2-Year Accidental Geek Squad Product Replacement is a great buy if you want peace of mind

Best Buy warranties are costly but well worth it to ise when needed.

It's good to talk to someone for help instead of the call center

I hope I wont need this, but I am glad that I got it. Even if it's just for peace of mind.

probably a good idea if your young kids will be using this

Great product, works as it should, easy to use,

2-Year Accidental Geek Squad Product Replacement, have not used

Good VR, horrible headset. Purchased an extended warranty on the upgraded headset, which both broke within the first day or two of use. But Best Buy worthless extended warranty we purchased, only replace the defective item once!

I think they week be able to repair whatever gets damaged from the oculus system..

The new insurance policy that is provided by Best Buy is worth it.