Customer Ratings & Reviews

Good service from Best Buy in fixing one small issue with the strap.

I liked it. Not the best VR headset on the market, but it’s definitely good enough to handle the games I play. It can have some kinks and quirks with tracking the position of hand controller or the relative distance in the boundary, but it’s not bad enough to ruin my experience. Really easy to setup, just download an app and press a few buttons. Lack of wires is really convenient. Overall, a lot of value for the price. Would buy again.

I have relied on Geek Squad for many years, always choosing the protection plan for my electronics. When I can bring in my device, they send out a dedicated team, and my teens often utilize the chat option for troubleshooting. I definitely recommend them!

Very good protection to have for a vr headset especially

My husband loves this gaming set. He can exercise, play games, and so much more.

I have bought extended warranty for Meta Oculus and i have to say I'm well pleased. The warranty was hundred percent covered and the whole system was replaced with brand new product within a few days. It's well worth it, because you never know what may happen. I purchased the warranty on the new one as well.

I bought these for a trip to Ireland and had so much fun using them. They were also helpful for gps guidance with their built in soeakers. I could enjoy the scenery and not constantly looking at my phone for the directions. Pictures turned out great.

I highly recommend purchasing geeksquad protection plan, just today i had a great experience with the when i needed them on returning my VR that had a sensor issues. I was kinda wasnt sure if they will actually going to honor the warranty, to my surprise they did and they were very helpful and professional about it. So from now on I will allways get this on my electronics purchases. Thank you

Great gaming device feels realistic enjoy playing even the kids enjoy it

If you’re looking for VR, nothing compares to price and functionality. The fact that you can use this with airlink or virtual desktop to stream all your steam vr games, or play native oculous games makes this hands down the best wired less vr experience!

Did a great job help set up game. Very help for someone who it’s a gamer

I didn’t have to use them, but it was good to know that I was covered in case something went wrong.

Geek Squad is always there to help! Thank you so much!!

Great item works as designed. My kids love it and use it all the time.

This is the best store for electronics......And the prices are good!

Wow , didn’t expect the service to be as easy and the tech to be so helpful .

Awesome gift for anyone. Great workout apps, love th graphics and easy to manage the controllers. Very immersive virtual reality...

After multiple attempts to use my warranty on my system and being told I didn’t have one. The East store not only found my warranty but replaced my system in 10mins! I will continue to shop at the East location

Buy their warranties, you’ll thank me later, if you don’t you’ll be sorry.

It was great until the update happened just like many others mine stopped turning on and I havnt got any support to get it up and running agian