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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2847 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,847 of 2,847 reviews
  • Rated 1 out of 5 stars

    Service is terrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from Best Buy is TERRIBLE. The workers all say different things to you about your package. One worker told me my quest was otw to my town. Then the next worker said that it had not been shipped out yet. Aliexpress will deliver your product, before Best Buy will. I have bought multiple electronics from them. Each time I received my package at least a week after the eta date. PLEASE DO NOT BUY FROM BEST BUY. LOOK SOMEWHERE ELSE

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Going Sony play station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like that you have to have a Facebook account. if you get kicked off Facebook its useless. No Thanks going Sony Play station.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't get my babies order in time for Christmas.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm rating the Store not the item. I ordered this on December 5th and now its Christmas eve and they are telling me that they will not have this ready in time for Christmas. There is nothing that can be done at this point. They had it in the store when i ordered it online for in store pick up and somehow my order got missed or delayed more than once... I'm very disappointed with the way this was handled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Elite Quest 2 Strap Broke 3 separate times!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my THIRD elite strap in 2 months. Each of them snapped within 2 weeks and I hardly move quickly or much at all. The plastic is brittle and cracks. I’ve spent 180 dollars on straps. I could have gotten better accessories and games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delayed service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There saying that my item is taking longer than expected like day's

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    L

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk why y’all delaying my package taking mad long and school boutta start

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DANGEROUS!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are dangerous the cause headaches and blindness, please stop selling them.

    I would recommend this to a friend