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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,825 reviews
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had the need to use the warranty but have not had any issues in the past. Nothing but good Customer Service from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gives hope…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, but the fact that there is a squad of geeks ready to pounce on my issues gives me great hope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For loners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for addiction and fun in metaverse would not recommend for marry men.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    RayBan for the win

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only are they great as just a pair of sun glasses, but using all the features especially for training purposes puts it way above and beyond expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a warranty for a item I ended up returning. ALWAYS get warranties on electronics. Chances are you're going to need it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Because you never know!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While you never think anything will happen to your device, accidents happen, even if you are careful. Be protected, get the additional coverage especially if you use the device everyday or somewhat frequently, you can’t go wrong with the additional coverage….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smiles all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Best Buys deals, we were able to provide our kids with the gift they asked for this Christmas! They love the VR experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra bucks for your high end tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad replacement plans on your higher end tech purchases! I have utilized them on several occasions. Accidents happen and this is your best insurance against just that. Just make sure that you are a rewards member so as to have digital copies of your receipts linked to your account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended 2 year warranty. Although I have not had the need to use the protection plan I feel less stressed know my product is protected. The product is expensive and would cost more to replace without warranty. If any damages were to occur the product is replaced with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used my warranty to replace my defective oculus he

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second warranty for my additional headset. I must have for any oculus headset or for most any electronic device such as computers cameras etc. This is the reason or the main reason I shop at Best Buy is this warranty. No questions asked easy Peezy replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection on my VR. I haven’t had a problem with it yet. Geek squad protection on prior devices haven’t been an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad replaced my gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection plan with them i bought head phones and my dog chew them and they replaced them with no problem. As well my oculus quest my controllers were destroyed and replaced them no headache. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres always an accident in a house with kids. Indeed, this warranty has saved me lots of money. Its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive add on, but wise for a costly Oculus!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was very good at pointing out the advantages of a GS service package with the purchase of an Oculus. A lot of real world damage can happen while you’re flailing around blinded in cyberspace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather Safe than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d rather be safe than sorry! I’ve used Greek squad in the past and had a great experience! I’m sure the great service will carry over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The NEW Gym!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This totally took the gym's place. No more gym fees & to and fro time wasted along with wait time between machines. Absolutely best workouts! Cardio's will become beast mode! You can not go wrong!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play and most importantly nothing has broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and active gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! My son will literally come up from playing andnve sweating......good for staying active while having fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used the service for this item yet but its helped me many times in the past for other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson it’s more happy and excited each time he uses it. He used to be sad and quiet, and now he’s smiling 80% more.

    I would recommend this to a friend