Customer Ratings & Reviews

Broke the controller and gave me replacement for free and connected automatic I had to do no work.

I was very sold on these glasses when a friend told me about them. I only wish the battery life would last longer.

Always feel confident emailing or xalling with any questions i have. I always get geek squad service no matter what.

Great to know i have protection should anything happen have peace of mind thank you.

I bought this game because I was curious this is the best game ever I can’t live without it I had to go rebuy it again, the new one

This was bought together with my sons MetaQuest2. I have yet to use it but store employee explained the warranty to us and we decided to purchase because of the great customer service and detailed information that was given to us.

As i said in last one it is a great deal when they handed me the new one they asked if i wanted that service again and i said yes

This vr head set it by far the best one yet. I have hours of fun on it. No complaints here.

Bought as a gift. son likes it found a lot more games online. its great for family night. we have had many nights playing. I have told many friends about it, and a few have bought one.

Highly recommend getting this for any device that you decide to buy good peace of mind.

I have not had to use this but i always recommend getting protection plans for electronic products.

This technology has so much potential that i cant wait to see what else we will be able to do with this product down the road, I recommend this VR for anyone who is looking to have an amazing experience!

Purchased for Oculus2, after running into walls and dropping controllers while wildly fighting off a zombie horde, I'm glad I have the replacement service. I have used the service in the past for a tablet, works just like they sell it, repair or replace.

The Geek Squad protection is totally worth it! Around the 1 year mark, our original Oculus had some damage to it and we took it in and they refunded the full cost of our original purchase and we ended up being able to get the brand new model with protection again of course and it was a lifesaver!!!

The geek squad was amazing. They helped my husband get his laptop fixed in a timely manner

The Geek Squad coverage has been a life saver with our Oculus Quest 2 purchase. It is hassle free and as long as they have the same item in stock, they will replace your item on the spot. That’s how the cashiers offer it and that is our experience with Geek Squad.

I saved myself a lot of money when my Quest 2 battery stop working. I was able to get a new Quest for free because of the 2 year extended warranty.

BestBuy's Geeksquad service is something I've thankfully never had to utilize, but I know that they stand by their customers, and products, and are always going to help you any time they can.

I would never think that I could love a device like this one! Watching movies on NETFLIX is the best experience I have ever had! Totally recommend it!!!

Almost didn't but this protection plan but after reading the plan details it actually is a really good idea to purchase if you are buying a VR for a teen or pre teen. I would highly recommend buying the Geek Squad plan if you are buying a VR system for a kid.