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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,831 reviews
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful to have if you have children who use this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable people. Hard to work and know their stuff. We would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always excellent service everytime never have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by BestBuy, well worth it, bought it a couple of times, and When I needed it, it was helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Voided my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 yr replacement warranty i purchased with the Meta Quest was not refunded when i had to bring the game in due to a controler needing to be replaced due to my son dropping it on the floor. I didnt quite understand why it wouldn't apply to the new game i was given due to them not being able to replace 1 controler. Other than this, I've never had an issue with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to work with solved my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help and they always understand my problem I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case of emergency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a geek squad to protect the oculus for unexpected damage or defects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty. What else is there to say? Best hug sticks by their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like geek squad, they've helped me with every electronic need I had a problem with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive used the replacement plan before and it really helps and is nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad coming in clutch! Really helps knowing I have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is always a good idea for products like this never known when youll need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having protection an for accidents especially when children are the owners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing offer if you don't already have this and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had professional service with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this and it really fun to play wo u ld recommend anyone to get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it covers any damage then highly worth it. Especially with kids using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 year old daughter finds it very interesting, Loves playing it with others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Getting into vr start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up , with a usb-c to usb-c cable i can link it to my computer and use my gpu on my pc for more clarity and options of vr games. Standalone usage is great ,if your able to maybe get a better headstrap for comfort. Do be wary and dont allow children the usage of this. there are social hang outs, with other adults online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue and Best Buy swapped it out. This is a must have plan for the Oculus!

    I would recommend this to a friend