Customer Ratings & Reviews

I have not had to use my protection plan yet but when I contacted the store Geek Squad was so helpful. I definitely would recommend getting protection plans through Best Buy because it makes it so much easier if something goes wrong with whatever you purchase.

[Employee of bestbuy] Using the Quest 3 was my first experience in VR and it has been pretty impressive. The MR has been a good experience as well. My only minor gripe would be with the Meta Store UI could use a bit of work but thats not a major concern.

Havent used it yet but i heard they are great and are the best when it comes to tech work

Excellent product, nice quality that I ever have!!

I got this warranty and it has decent coverage. I hope I won’t have to use this. If I do, it will help a lot.

I recently had the pleasure of using Geek Squad for some tech support and I couldn’t be happier the experience

This headset exceeded all expectations I had for vr in general. I always thought it was just a cool gimmick but playing on this headset has opened the door for me into this new world. Only issue i have with the headset is the occasional slowdown or freeze up, but that only started with the last 2 big updates. I cant wait to upgrade to a quest 3 so I can try out the new mixed reality features.

ALWAYS buy the extended warranty, or your just throwing your money away. You know your kids gonna break it. And when they finally do it feels great to get another one without paying for the new one. But always buy another warranty for the replacement-because you know your kids gonna break it again.

They great. New how to solve my problem. Gave me advice and it worked.

Great buy easy to use lots of fun way to enjoy gaming

I love everything about the Geek Squad 2-year Accidental Product Replacement Warranty. At first I was leery of purchasing this warranty, but when we needed it they came through 100%. My son had purchased an Oculus and the controller cracked. The Geek Squad could not replace his controller because there were newer versions out, so they ended up refunding him 100%. I highly recommend this product warranty service and will buy it for all of my large purchases that may need a warranty in the future.

Good use for indoors only kids love it mom tooo good

Everyone enjoys this product it's very fun to use.

This is for the warranty part of the Quest 3. I would definitely say it is worth it to get a warranty and invest in your product in case of any accidents/malfunctions.

Excellent product, easy to use highly recommended!

wonderful deal to ensure if anything happens it is fixable! thank you geek squad!

Help me out with my meta quest, really nice team!!

Gonna be great if i have to use this. Covers everything i can think of

We bought this for my son for Christmas and it was his FAVORITE present by far! He loves the games on there. He even got his grandmother and grandfather on and they just loved it! They couldn’t stop laughing and they are very old so it was surreal for them to see and work this type of technology. A great product that truly can bring the whole family together. It’s also hilarious to watch the person playing the game.

The process is easy and convenient for me especially when im always on the go