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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3035 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,035 reviews
  • Rated 5 out of 5 stars

    Cool Geek Squad dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. Processed my return with ease. I was in and out of the store in like 2 minutes. Also, the guy was super friendly and pretty funny too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for clumsy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause with VR there will definitely be a point where I accidentally chuck one of the controllers into a wall or swing my arm and hit something. I'm very clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assisting with meta quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great service. Agents take care of your needs right away !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure to use your Protection before it expires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the geek squad, they make house calls and play with other peoples dirty bits… so make sure you always use your protection. It’s a protection plan and on expensive purchases it’s definitely worth the price. They love to provide service to everyone that is willing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest 6' review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fun to play on but since I'm a bigger guy the spatial awareness being removed was off. Only hurt myself twice though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this if you have small children, I bought this and had no problem returning when it got broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, just wish it came with more instead of having ti purchase every singke thing. Also didnt figure out how to pair the oculus to view on screen only figured out how to do the audio but overall my family uses it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty, hopefully I won’t have to use it but it definitely comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty gives you peace of mind when making a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and our grandson loves it! We gave it to him for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a warranty for a item I ended up returning. ALWAYS get warranties on electronics. Chances are you're going to need it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always knowing i have a reliable back up if anything goes wrong makes purchasing a bit easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always quick to answer any question I have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service always willing to help I will recommend anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra bucks for your high end tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad replacement plans on your higher end tech purchases! I have utilized them on several occasions. Accidents happen and this is your best insurance against just that. Just make sure that you are a rewards member so as to have digital copies of your receipts linked to your account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad replaced my gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection plan with them i bought head phones and my dog chew them and they replaced them with no problem. As well my oculus quest my controllers were destroyed and replaced them no headache. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees in the Mays Landing Best Buy are so nice, they understood my issue with my oculus quest 2 and took the proper steps on getting my replacement fast and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the oculus quest! My kids and i Love our Oculus Quest. Im so glad i made this investment. Its definitely neat and we love the virtual reality. I highly recommend this for pre-teens, teens and adults. Its a great game to have in your home that the entire family can use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the warranty because you never know with kids if you may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, answer all your questions and fix all your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for in the house winter inactive kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that its getting my 9 year old son active while being cooped up in the winter months!! But hes also playing video games that he lives like gorilla tag!

    I would recommend this to a friend