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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3035 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,035 reviews
  • Rated 5 out of 5 stars

    Geek squad answered all my questions quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on got it for my vr headset for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hours of entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun. I love the fact that they offer free fun games so you don't have to buy a bunch of games. The graphics are amazing and it's fun to play with friends and family living far away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eases a lot of anxiety.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2yrs is a good amount of time to offer protection for this. Including normal use damage and accidental damage is definitely a plus. Eases a lot of anxiety.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I never contact. I still have current insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have2 years insurance, but I never contact Geek SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst VR ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best VR ever, upgraded from Quest 2 and it's amazing the difference. Primary for playing iRacing and ACC and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are going to be helpful in the event of breaking or rudeness use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always professional, convenient and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oculus quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd oculus . The remotes dont seem to want to charge they blink green to yellow. Geek squad is the best so I know they will fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke the left hand control of his Meta Quest. I called Best Buy and they said to bring in the whole game system for a replacement. Boom that easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it has moving parts, but the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad coverage has been a life saver with our Oculus Quest 2 purchase. It is hassle free and as long as they have the same item in stock, they will replace your item on the spot. That’s how the cashiers offer it and that is our experience with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in handy to fix or replace a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    with kids or accident prone father, a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Oculus2, after running into walls and dropping controllers while wildly fighting off a zombie horde, I'm glad I have the replacement service. I have used the service in the past for a tablet, works just like they sell it, repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have! Gives me so much peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is magnificent item. my son loves loves loves playing with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V/R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality . And it came is fast ! I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Val

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took out the protection plan because i have 7 grandkids handling the device. I haven't had to use it yet. But i have it just in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This review is on the Geek Squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost didn't but this protection plan but after reading the plan details it actually is a really good idea to purchase if you are buying a VR for a teen or pre teen. I would highly recommend buying the Geek Squad plan if you are buying a VR system for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good game , my boy play with his friends and says it’s like a theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta quest 2 amazing me and my family loved it and when I was picking it up it was the best service I had

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable associates. Would trust them with all my electronics.

    I would recommend this to a friend