Customer Ratings & Reviews

BestBuy's Geeksquad service is something I've thankfully never had to utilize, but I know that they stand by their customers, and products, and are always going to help you any time they can.

This was bought together with my sons MetaQuest2. I have yet to use it but store employee explained the warranty to us and we decided to purchase because of the great customer service and detailed information that was given to us.

Awesome truly love their service! Will definitely be purchasing again

New to VR. It is really amazing. Sucks you into another world and you can't explain it until you experience for yourself. The battery life isn't the best but minor complaint. If you're on the fence about buying it is worth it.

Love the replacement plans that Best Buy offer. Gives great peace of mind when letting the children use electronic devices

Amazing return policy, very easy to use and very straightforward. Never had a problem with them.

This totally took the gym's place. No more gym fees & to and fro time wasted along with wait time between machines. Absolutely best workouts! Cardio's will become beast mode! You can not go wrong!!!

This was a replacement for the first one I bought my son. Works great! So glad I got the geek squad protection.

Awesome extended service on this pricey VR headset

Never had a problem with the Oculus but the Geek Squad had a great extended warranty. Would replace or repair and with the hand controls was very important with grandchildren.

Great service no problems trying to get my device fixed or returned

Glad to have this when I need it. You never know with technology sometimes and they make it easy for me. I can fix it myself but peace of mind and hassle free is worth it for things like a Quest 2. Especially since the manufacturer has a short warranty.

Great service!! On time and very helpful. I would definitely recommend

They are very helpfull and honest about the condition of your product. Even give you helpfull solutions or options for using it.

I purchased a VR system ( Oculus Rift ) and included the extended warranty. Thankfully the system has performed perfectly and the extended warranty was not needed. HOWEVER...it was a comfort to know that if needed, it was there. For high value items, the extended warranty is peace of mind.

I can now.bring the device anywhere and not have to worry about dropping it as i am.covered fully.

Great customer service. Will continue using geek squad on all my purchases.

I have peace of mind knowing there is protection on the most expensive items I purchase should anything happen.

I always get the geek squad protection plans. I only buy expensive electronics from best buy solely for this reason. Great for kids electronics.

I dont know how I would function without Geek Squad. With my children always breaking one thing or another, I am happy to have the squad on my side.