Customer Ratings & Reviews

[Employee of bestbuy] LOVED IT SO MUCH FUN. I could not think what i would do without it

I havent had to use this but i have used these plans on other items and devices and have been very happy with the services provided

Haven't had to use it (and hopefully not) but its good to know if anything happens to my Meta Quest 3 I know it will be repaired or replaced

Got my problem solved in no time. Has really great customer service really nice.

Great product love it!! Can't stop playing with it so far no problems !!

Geek Squad protection is a great product as it protects not only the product but the customer

Great entertainment for the family and who ever wants to experience VR

The Geek Squad warranties are always great and they are exceptionally fair and courteous when working with you should an issue arise. I've never had a bad experience with this warranty service, especially when compared to some others that are available in the marketplace.

The 3-D virtual environment is amazing and coupled with the amazing audio, it feels like you in the middle of whatever your watching or game your are playing. My favorite is the Roller coaster in space and the walking tour of the Vatican City in Rome. The best.

Always better be safe than sorry couldn’t hurt to get it.

They work well, very polite got me in quick and on just as fast.

I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.

Nothing bad to say, I always recommend these products

I havent had the need to use the warranty but have not had any issues in the past. Nothing but good Customer Service from Geek Squad.

Haven’t used it yet but good to know it’s available

So glad we haven't had to use this. We bought this because our grandkids are young and I needed the peace of mind that if we were spending so much on an item that we could have it still running in 2 years.

Worked to not have an issue with VR set up and operation.

Came here to make another appointment! They help out so much

its needed when your kid plays non stop 24/7 it seems, but at least hes at home playing games, and not running the streets.

Team at Best Buy helped me pick a great gift for my child and took care of all of our needs with a smile. 1st product had a defect and they swaped it out with no problems.