Customer Ratings & Reviews

The service was great. The gentleman that helped us was amazing. I was very frustrated with the answer I got twice (Different sets) about having to purchase the extended warranty AGAIN. They said it is for replacement only and not repair.

Best Buy’s protection is the best and worth every Penny. On top of that Best Buy price matches! So if I can find something somewhere cheaper I’ll run to Best Buy and save myself some money and throw on the protection plan!

Really recommend great product my son has so much fun playing

I bought it a year ago and I haven't had any problems.

[Employee of bestbuy] GSP yet again saving the day! Poor son walked into the door with his oculus on and thankfully the controller really took the brunt of the damage.

I would never think that I could love a device like this one! Watching movies on NETFLIX is the best experience I have ever had! Totally recommend it!!!

This was my first Virtual Reality headset purchase and I highly recommend it, especially if you have one of the newer, faster video cards that can handle it. There is lots of free content in the Oculus app to get you started and to share with family members.

I saved myself a lot of money when my Quest 2 battery stop working. I was able to get a new Quest for free because of the 2 year extended warranty.

Thing is pretty cool actually but not to much content so i got bored with it pretty quick

Great service! They explained everything about the product.

My son rarely used it but it has cool games and looks really cool when playing with it. Love how you can use it sitting or standing and in specific areas you choose

A must for any vr system. I added this after I purchased knowing its a must to have on something like this. Your swing your arms around and the chance of damage to your control is great. Do not get a VR with out having this to cover you.

[Employee of bestbuy] Amzing virtual reality has changed oculus 2 has nothing on this one from thr display to the gaming itd just amazing

This headset is very comfortable and adds hours of playing time.

My son loves it! My son will literally come up from playing andnve sweating......good for staying active while having fun!

I bought this game because I was curious this is the best game ever I can’t live without it I had to go rebuy it again, the new one

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

There to help at a moments notice very knowledgeable.

As i said in last one it is a great deal when they handed me the new one they asked if i wanted that service again and i said yes

My grandson it’s more happy and excited each time he uses it. He used to be sad and quiet, and now he’s smiling 80% more.