Customer Ratings & Reviews

[Employee of bestbuy] Best Buy total is great! Won’t ever pay for extended warranty again because I’m already covered!

The best investment ever. If you purchase from Best Buy, in my opinion, it’s mandatory to purchase Geek Squad services as well or you will regret it.

So far so good. Haven't had to use this service yet for the tv but if i ever do they have to be better then dealing with Samsung.

The staff at Best Buy are very helpful. They gave my granddaughter and an overview of the functions of of Mega Quest 3.

Was very good to have. When i had problems it was fixed right away.

It works perfectly and I've got the peace of mind knowing for 2 years it's completely covered

I bought this for myself(50ish woman), I really liked it but my 9 year old nephew love it better so I gave it to him. He loves it!!!!! His only complaint, he can't play Roblox on it

Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

The geek squad was amazing. They helped my husband get his laptop fixed in a timely manner

Havent needed to use it but happy i got it ty bb..

Highly recommend getting this for any device that you decide to buy good peace of mind.

Had to purchase this because my kid breaks literally everything!! I feel it was good for the value!

Great to know i have protection should anything happen have peace of mind thank you.

I always get warranties on items that are brand new and a new design. Although manufacturers would most likely cover what they won’t cover is a product that can be easily dropped or damaged by playing a game. Good price for piece of mind.

Highly recommend getting protection plan. Something wasn't working right with my sons game..made an appointment, went in, was taken care of and out the store in less than 20 minutes.

Love it because it makes me emotional! I still love it

Love the geek squad protection. "Toys" for young children these days cost a fortune, but kids are still kids and accidents happen. For such a large monetary investment, this protection is a given, to me.

This VR headset was actually a gift purchase. It was totally easy to purchase the protection and then get it transferred over to the intended party.

Customer service was outstanding. I asked questions and got advise on the product

I decided to get the 2 year protection plan on this item because it’s expensive but very well worth it. I do recommend if you get this item to get the warranty as well