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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3035 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,035 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    No extra purchase needed

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best Buy total is great! Won’t ever pay for extended warranty again because I’m already covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIVE FOR Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment ever. If you purchase from Best Buy, in my opinion, it’s mandatory to purchase Geek Squad services as well or you will regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had to use this service yet for the tv but if i ever do they have to be better then dealing with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy are very helpful. They gave my granddaughter and an overview of the functions of of Mega Quest 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very good to have. When i had problems it was fixed right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and I've got the peace of mind knowing for 2 years it's completely covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself(50ish woman), I really liked it but my 9 year old nephew love it better so I gave it to him. He loves it!!!!! His only complaint, he can't play Roblox on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing. They helped my husband get his laptop fixed in a timely manner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy I got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed to use it but happy i got it ty bb..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting this for any device that you decide to buy good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this because my kid breaks literally everything!! I feel it was good for the value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know i have protection should anything happen have peace of mind thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranties on items that are brand new and a new design. Although manufacturers would most likely cover what they won’t cover is a product that can be easily dropped or damaged by playing a game. Good price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting protection plan. Something wasn't working right with my sons game..made an appointment, went in, was taken care of and out the store in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it because it makes me emotional! I still love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this protection for expensive "toys"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. "Toys" for young children these days cost a fortune, but kids are still kids and accidents happen. For such a large monetary investment, this protection is a given, to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VR headset was actually a gift purchase. It was totally easy to purchase the protection and then get it transferred over to the intended party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was outstanding. I asked questions and got advise on the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get the 2 year protection plan on this item because it’s expensive but very well worth it. I do recommend if you get this item to get the warranty as well

    I would recommend this to a friend