Customer Ratings & Reviews

best thing ever had a broken controller at one year 11 month took it in they replace the whole game no questions

Good quality we loved it until it stopped working on us

I have not actually needed them so I'm not qualified to write a review...

[Employee of bestbuy] Old one broke and they swaped it out in store, they even let me pay the differance and upgrade

Perfect condition and setup was easy. Smooth operation and excellent graphic fidelity.

I took it for repares they were suck a big help this product is definitely worth the buy

Accidental replacement insurance is almost a must for electronics. We have not had to use this yet, but we have the peace of mind knowing that if something happens, it will be taken care of.

Geeksquad is always so knowledgable and informative with all my needs, always !!!!

I love it, best vr headset I’ve ever used. 10/10 recommend

Love geek squad. Love having warranty. Any problems reach out to them.

I bought the 2 year accidental Geek Squad replacement plan for my son's Oculus Quest console. I suggest that you purchase a protection plan anytime you purchase any electronic product.

Very professional and very respectful,answering my questions and educate me about the situation

Amazing device. So much fun, works amazing and has a pretty decent amount of games

It is always nice knowing that when purchasing electronics that best buy offers these types of warranties. They are worth it every time we get them.

My kids are obsessed with this. Which is totally cool because it's so give me a break from them. The graphics are cool and a lot of the games can really scare you. The jump scares are the best.

Great service. We had to take back a product that was having drifting issues. They replaced it with a brand new product. They were very nice.

I Love this! One of my controllers quit connecting I took the package back as they can’t replace 1 controller they replaced the whole package!

Always a great idea to have back up plan for a new gaming system. Haven't had to use it yet but my husband has already lost the cord and charging block. So who knows what my future holds.

bought for my son, he uses it constantly both in games and for studying. very useful thing. I recommend

Cheaper then simply buying insurance for the oculus I bought at the same time.