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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2982 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,982 reviews
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game console, glad we purchased it for my children

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fun for everyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new oculus quest 3, It’s a little pricey, and I’ve had no issues with it other than when I plug my long extension cord into it, so I don’t have to stop playing to recharge, it gives error messages. But once I unplug it, it runs just fine. But there is one gripe I have, not enough games, like RPG and one person shooter… Tomb Raider would be cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device ! My 12 year old son loves it and plays it all the time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect head set for the kids,as well as myself.games,and great to watch Netflix an othere streams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance of the meta gameplay great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Similar experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a geek squad insurance for similar products such as my Xbox series X stopped working and I went in the my local Best Buy and same day I had a new series X out the door with a small fee to put insurance on the new xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this for my new purchase but I have used this in my past purchases and I say it’s always worth adding protection … Best Buy protection does its job I highly recommend it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get the Protection Plan or you’ll be sorry!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the attention. It was the best buy. Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad really good service to add on Any electric devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand son Love it. It was a Christmas gift would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and no waiting time i was in and out...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech Savey!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seem to be johhny on the spot with their tech knowledge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphic love it fits perfectly charge great lasts long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection Plan It’s a Lifesaver!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this protection plan. One of the controllers to my son’s Oculus was glitching, took it to Best Buy and they gave me a brand new Oculus. So if you’re looking to buy one soon definitely get the protection plan!!!! I also buy another one on the new Oculus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great would buy again if the lenses were made of glass instead of plastic

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quest

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes it very much, she has mentioned that after an hour of use she starts getting headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential With Basically any Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously this is essential for the Quest 2! While it is VERY durable, anything can happen. Reports have said the charging port is burning if leaving it charging on maximum charge too long. The lenses can always be scratched and you may not know why. Endless more reasons that could happen. Just buy the warranty because it's better to buy it then have not and be out of luck for any reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad in the past and they are great. Hoping to not have to use it this time, respectfully.

    I would recommend this to a friend