Customer Ratings & Reviews

Always good to have if you have a problem. They are great about fixing it or replacing it.

Epic best investment I have recently made. Beat saber is awesome on here and Journey of the God's, lots of fun free apps & games too. Plus you can use air link up wirelessly connect to your laptop to play games from there as well, though there's a lot of great ones you can just load onto itself that are awesome too. Great system. :D

Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!

I was able to get full credit after my Oculus broke and used it towards the next better oculus!

I like the fact that if the game system breaks and they can't fix it you get a brand new one. Not refurbished but new and if they don't have the system and a newer system is available you get your money back towards the new system.

A++++++++++++++++++++++++++++++++++++++++++++++++*

It was so worth getting the protection plan. We got it on the oculus quest and how do use the protection plan twice. The only problem with it is once you use the protection plan you have to buy a new one, I thought it just covers the item for the entire two years for any problems. But it’s a one time use.

I’ve used warranty before really good break it and jus go get a new one

Great would buy again if the lenses were made of glass instead of plastic

I love the workouts on this game so much I’ve bought this game three times the workouts are great for all people because you can modify them but they’re so fun and the music is so wonderful

Thankful for this warrant/replacement plan. The left controller stopped working then the headset of the Oculus stopped working. Without it after only a year of purchasing I would be out close to $400. BUY THE REPLACEMENT PLAN!

Its the future. Unreal feeling in vr flight, unreal movie experience in huge tv screen

Due to my agoraphobia and severe epilepsy I have trouble leaving the house I discovered the meta quest 2 and The geek squad help me discover the world with it . I now have freedom I never thought I would be able to experience

Have not used for this item but their service is great! I’ve used for other purchases.

i always take protection plan for electronic staff Geek doing good job

We’ve owned many console systems from Nintendo to XBox and those are fairly sturdy. We bought the warranty for my son’s Oculus system since it’s the first VR we’ve owned as a family and didn’t want to take the chance on a $500 investment breaking on us. So far we haven’t needed the plan. We bought the coverage for 2 years and hope to never have to use it.

The geek squad rep was very helpful and the interaction was smooth and seamless

[Employee of bestbuy] Definitely get for an “active” game like a vr headset. Worth every penny

The geek squad resolved my issue with my sons VR headset. Very responsive and thorough.

My son loved his birthday gift. He plays it all the time with his brother and friends.