Customer Ratings & Reviews

It’s always great to buy extra protection when it comes to buying electronics for our kids because accidents are always bound to happen

Thankful for this warrant/replacement plan. The left controller stopped working then the headset of the Oculus stopped working. Without it after only a year of purchasing I would be out close to $400. BUY THE REPLACEMENT PLAN!

Was able to use this and upgrade to a newer version !!!!!

I love Geek Squad. Yep, I’m a fan, especially since they started offering protection plans on VR equipment and drones. That’s been my hesitation with buying those items. High usage items without an accidental coverage scare me because of the cost of the items. Now I feel better that my money won’t be waisted. I’ve purchased the VR - with the Geek Squad protection. Now the drone will be next. Thanks Geek Squad.

Great work and Team and my son love it I 100 recommend it to but it

Availability any time, great customer service, fast resolve problems

My son's Quest 2 controller broke. We can in to Geek Squad and they replaced it with another Quest within 10 min. We had the warranty of course. Quick service, easy peasy

Due to my agoraphobia and severe epilepsy I have trouble leaving the house I discovered the meta quest 2 and The geek squad help me discover the world with it . I now have freedom I never thought I would be able to experience

Awesome tech! Realy feel like you are in another world! Many adjustments for a snug fit. Plenty of games to choose, for whatever adventure awaits!

Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

This is my 3rd oculus . The remotes dont seem to want to charge they blink green to yellow. Geek squad is the best so I know they will fix the issue

Very good to have especially when it’s for kids worry free

Its a solid choice for DCS VR but you do need usb type c 3.0. There's some fiddling in settings to get the most out of it, and you'll want to download the OpenXR toolkit, Oculus Tray tool (and maybe Oculus Debug tool

This is a must have if you are buying for anyone. Better safe than sorry.

It was so worth getting the protection plan. We got it on the oculus quest and how do use the protection plan twice. The only problem with it is once you use the protection plan you have to buy a new one, I thought it just covers the item for the entire two years for any problems. But it’s a one time use.

Epic best investment I have recently made. Beat saber is awesome on here and Journey of the God's, lots of fun free apps & games too. Plus you can use air link up wirelessly connect to your laptop to play games from there as well, though there's a lot of great ones you can just load onto itself that are awesome too. Great system. :D

The agents were very knowledgeable, helpful and nice. They took the extra time to make sure everything was correct and went smoothly with my warranty exchange. Thank you!

Great add on got it for my vr headset for peace of mind.

I had issues with my Quest 2. And they were able to help me.

There to help at a moments notice very knowledgeable.